905 Microsoft Dynamics 365 Case Studies

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Read 905 Case Studies from real Microsoft Dynamics 365 users sharing their business challenges and results after using Microsoft Dynamics 365 software.

  • @Rias uses cloud services to serve as an organizational hub for earthquake and tsunami survivors
  • 24 Hour Fitness uncovers data insights to create personalized customer experiences
  • ArcherPoint powers improved ROI tracking for 24Hr Safety using Rental Process Management and Microsoft Dynamics
  • 24Storage Removing physical interactions to empower customer service
  • Asset-finance company 3E Advantage builds a scalable lending-management platform using Microsoft Dynamics CRM alongside ECLEVA
  • A-dec selects Microsoft ERP to support complex manufacturing, unparalleled service and innovative customer experiences
  • Dynamics 365 enables A.O. Smith to deliver exceptional after-sales service experience
  • AAA Northeast increases digital revenue with Dynamics 365 Sales, Power BI, and Adobe
  • European parallel distribution company Abacus Medicine sustains its rapid growth with cloud solutions
  • ABBANK enhances employee and customer experience with Microsoft 365 and Dynamics 365
  • Leading dental practice management software provider moves flagship solution to the cloud for enhanced functionality, stronger security
  • ABN AMRO Building a culture of transformation with cloud technology
  • Abu Dhabi government builds one-of-a-kind integrated customer service platform
  • Pioneering digital transformation in the legal and justice system
  • Big data and cloud technologies safeguard lives and businesses worldwide
  • Global supply chain management company improves productivity with CRM solution
  • Technology company uses marketing automation and AI to create stronger sales-ready leads
  • Adcorp Group - Customer Case Study
  • Adobe uses global cloud to create, deliver, and manage better digital experiences
  • Empowering partners to take the complexity out of digital transformation in higher education
  • AEP Energy lights up personalized experiences with Dynamics 365 Customer Insights
  • Liftstar automates central workflows with the agilesWorkflow add-on for Dynamics 365
  • How companies at every stage of the food industry’s supply chain gain insight and efficiency through Dynamics AX
  • Agrofel implemented cloud management and is now ready for growth with Dynamics 365
  • German-Russian Chamber of Commerce optimizes processes to serve businesses quicker
  • AIA Thailand seeks to become the best digital provider insurer with the help of Microsoft technologies
  • Outcome-based healthcare provider uses cloud-based population health management to expand new care model
  • Airline works with Microsoft Services to gain a 360° view of their customers
  • Aksigorta The Leading Insurance Company Builds The System Of The Future With Microsoft Dynamics 365
  • Al Rajhi, the world’s leading Islamic bank, uplevels customer experience
  • Auto Club Eases Driver Program Administration with Microsoft Dynamics CRM
  • Alder Hey Children's NHS Foundation Trust - Customer Case Study
  • Allica Bank exists to help UK SMEs succeed
  • Modular structure innovator builds a better data framework with all-in-one business management solution
  • AllValue rides major retail boom through digital innovation
  • How one ambitious business digitally transformed its opportunity to go global
  • Alsimet gains efficiency, productivity, and process automation by combining Business Central and Power Platform
  • Alterra Mountain Company: Dynamics 365 fuels growth for the newly formed, fast-growing company
  • Implementation of Microsoft Dynamics CRM Online to enhance business collaboration and attract new clients
  • Unified, global CRM fuels new sales strategy based on real-time data
  • Amici Events & Catering relishes digital transformation
  • Amway brings business ownership to every corner of the globe with Microsoft Dynamics 365
  • ANDRITZ Offering next generation service through a cost-saving, mixed reality solution
  • Anglo-Gulf Trade Bank, world’s first trade finance bank, hosted entirely on Microsoft cloud
  • Annik Technology Services Private Limited - Customer Case Study
  • Antigua and Barbuda Airport transforms its operations with Microsoft solutions
  • A future-proof platform so retailers can deliver delight
  • Apollo’s productivity-enhancing cloud journey unlocks a road map for business innovation
  • UK education organization uses Microsoft Dynamics 365 to nurture leads collaboratively
  • Aquinocare and the next generation of disinfectants
  • Pioneering West Bank university embarks on digital transformation journey
  • Funeral and cemetery services provider streamlines sales and IT with lightweight tablets
  • Arçelik offers an integrated, omnichannel experience through its new generation and customer-focused retail concept
  • International Transportation and Construction Company consolidates Data Sales
  • Cloud-based sales and collaboration solution built on Microsoft Dynamics CRM Online and Office 365 helps Arizona State Credit Union pursue aggressive growth goals
  • Arla Foods transcends distance to feed a hungry world with Microsoft Dynamics 365 Remote Assist on HoloLens 2
  • Digital transformation fuels the Arthritis Foundation’s mission to improve quality of life and advance the search for a cure
  • The Cultural and Digital Transformation Behind the New Asian Institute of Management
  • Consulting engineers’ professional body builds a more productive infrastructure in the cloud
  • ATC Aviation Services improves efficiency of daily operations with Microsoft Dynamics 365 implemented by Broad Horizon
  • Atresmedia Publicidad revolutionizes its customers' business management and opportunities
  • Retailer Aubainerie unifies data, personalizes customer experiences with Dynamics 365
  • Dairy data floods ACM with daily goodness, ensures efficiency, and guards quality
  • Finance association streamlines communications and events for stronger member engagement with Dynamics 365
  • Department of Health injects more clarity with Dynamics 365
  • Australian Red Cross rolls out self-isolator outreach platform in less than a week
  • Avacon Natur is helping customers become more energy efficient through streamlined, platform-based customer management
  • Avail transforms recruiting in the driving industry with Microsoft Azure and Dynamics 365-based solution from Perfect Image
  • Avanade expedites global sales collaboration by moving CRM to the cloud
  • Global software company manages substantial growth and serves customers by adopting a modern cloud solution
  • Avicenne AP-HP Hospital revolutionizes surgery with Dynamics 365 Remote Assist on HoloLens 2
  • Cloud-based technology transforms internal operations for a financial investment company
  • ATAŞ transforms customer engagement and public transportation system with Microsoft Dynamics 365
  • Ball Corporation strengthens global account management by using CRM in the cloud
  • Ballarat Council releases efficiency genie, unleashes user-led innovation
  • Spanish bank Banca March implements social media sales solutions with Microsoft Dynamics 365 and LinkedIn Sales Navigator
  • Innovative Angolan bank rethinks business with a cloud-first approach
  • Banco Comafi develops app with Microsoft Power Apps to transform its sales process in less than a week
  • Banco PAN adopts Dynamics 365 in its credit card customer service system
  • HoloLens 2 and Dynamics 365 Guides provide powerful hands-on support to workers with special needs
  • Lebanon’s top bank transforms its customer experience with powerful CRM
  • developing a progressive user experience through Microsoft chatbot
  • Cloud cover helps BOQ optimize customer experience
  • Bankwest transforms customer experience with smart self-serve solution
  • Banque Populaire transforms its technology and culture to better serve 5 million customers
  • Beer matchmaker delivers innovation on tap
  • Manufacturer unifies data and gains agility in finance and supply chain with Dynamics 365
  • Cultivating Better Customer Contact
  • Fashion retailer BESTSELLER trims fraud and loss with Dynamics 365 Fraud Protection
  • Beyond Bank delivers an exceptional customer experience with Dynamics 365
  • BGE HOME moves HVAC and boiler sales to the cloud with Cincom’s CPQ solution powered by Microsoft Dynamics 365
  • BHP increases the pace of innovation despite site lockdown with mixed reality and IoT
  • Microsoft Dynamics helps organization dedicated to children
  • Events company orchestrates a symphony of details in the cloud
  • Why is BitTitan still growing 50–100 percent a year after 10 years
  • Leading Australian health supplements company speeds new product development with Microsoft Power Platform and Azure
  • Blackmores prescribes data as a healthy foundation for sustained success
  • Wealth management business cuts CRM costs by £5,000 a year with online solution
  • High-end blender manufacturer mixes CRM and ERP solutions for outstanding results
  • Italian IT firm uses modern CRM solution to helps farmers grow the agricultural economy
  • BlueCielo - Customer Case Study
  • Bodega Doña Felisa migrates ERP to TIPSA VinoTEC suite for Microsoft Dynamics 365 and simplifies quarter-end closing from days to hours
  • Bodegas Sumarroca spearheads digital transformation with VinoTEC and Microsoft technologies
  • Vega de Yuco cuts through business information silos in a few clicks with TIPSA VinoTEC suite for Microsoft Dynamics 365 Business Central
  • Kuwaiti food company drives sweet success via centralization
  • Boys & Girls Clubs of America empowers employees through technology
  • Digital transformation empowers Boys & Girls Clubs of America to serve youth now and for generations to come
  • Dynamics 365, the key to becoming a Fintech company with a branch network
  • Manufacturer succeeds in the global marketplace using Microsoft solutions
  • Bremont Watch Company - Customer Case Study
  • Bristol City Council unlocks its ability to innovate and sets the stage for true digital transformation
  • Britax Römer creates a unified e-commerce solution to help get car seats in more hands and protect children
  • Worldwide logistics provider connects the dots, boosts ROI with Dynamics 365 Marketing
  • Bromford predicts evolving customer needs with actionable insights
  • BSC YB - Customer Case Study
  • Build-A-Bear turns to Microsoft 365 to empower employees and drive competitive advantage
  • BuildingMinds disrupts the global real estate market while creating a more sustainable future
  • Pakistan’s university, BUITEMS, streamlines operations and online learning
  • Why the BDA relies on Microsoft technologies
  • Bunker Holding Group unites nearly 60 offices and gains a competitive edge with Microsoft Dynamics 365
  • Bupa prescribes a dose of digital transformation for healthier outcomes
  • Burckhardt Compression accelerates critical service to customers with Dynamics 365
  • Bury Group - Customer Case Study
  • Bury Group - Customer Case Study
  • Business Finland boosting innovation with intelligent data insights
  • C.H. Robinson improves visibility into customer needs with Dynamics 365
  • Caesars Entertainment bets on the Microsoft cloud, drives innovation in gaming, hospitality, and entertainment
  • Call2Recycle increases organizational efficiency, powers more data-driven operations with Business Central
  • Getting up-to-date at Cambridge Forums
  • Campari Group raises the bar for customer experiences with Microsoft Dynamics 365
  • Step by step innovation at the pace of your business
  • CMHC embarks on a transformation journey to house better business solutions in the cloud
  • Sri Lankan financial services company implements cloud-based digital strategy
  • Capital One - Customer Case Study
  • CQC drives high-quality health and social care in the most testing times with Dynamics 365
  • Car consignment store drives improved service and productivity with customer data in the cloud
  • Spanish winery blends old world processes and modern technology to increase business efficiency
  • CAS Polska Sp. z o.o. grows its business with Microsoft Dynamics CRM
  • CaseLines, digitally transforming courtrooms
  • CEWA deploys Dynamics 365, applies fresh lens to school data, transforming fragmentation into focus
  • Unlocking Future Potential with Dynamics 365 and Power BI
  • CTTI transforms the attention to the departments and agencies of the Generalitat de Catalunya with Microsoft Dynamics 365
  • From energy supplier to technology company
  • Global mining software company Centric uses Dynamics 365 to unlock transformational business solutions
  • How Quebec’s Biggest Real Estate Website Uses the Microsoft Cloud to Succeed
  • IT consultants bolster customer-centric culture by deploying online CRM solution
  • Synoptek Implements Microsoft Solutions for Digital Transformation
  • Charter Hall transforms workplace nurtures flexible culture
  • Flexing a new working from home capability
  • chemo@home streamlines mobile medical staff coordination for at-home treatments with AvantCare, based on Microsoft Dynamics 365
  • International aid arrives faster and more efficiently with Microsoft Dynamics 365 for Operations
  • ChemTreat digitally transforms its manufacturing and service operations with Dynamics 365
  • How Chesterfield County streamlines workplace experiences with Microsoft Dynamics 365
  • Chevron enhances frontline workers' safety with new, digitally driven ways of working and remote collaboration via Microsoft Teams
  • Chipotle serves up fresh, personalized marketing with Dynamics 365 Customer Insights
  • Citroën Chile enhances its management system with Dynamics 365 and Annata 365, specifically designed for the automotive industry
  • Città sets sights on e-commerce, increases speed to market with Dynamics 365 Commerce
  • City Beach transforms information systems with Dynamics 365 to deliver an exceptional customer experience
  • Canadian city brings services online, empowering citizens to engage with the city when and where they want
  • Louisiana city implements smart city technology to create engagement transparency efficiency
  • City of Philadelphia - Customer Case Study
  • The city of Richmond leads the pack in transparent non-emergency support with the help of Microsoft and AvePoint
  • Tel Aviv engages citizens with innovative digital services, public participation
  • Clean Energy Fuels runs greener, boosts efficiency with Dynamics 365
  • Energy service provider delivers exceptional field service
  • Cobiscorp Financial software specialist strengthens its digital offering thanks to Dynamics 365
  • Fast-growing, employee-owned grocer transforms the guest experience
  • Coca-Cola Beverages Africa streamlines its operations with Microsoft solutions
  • Coca-Cola Bottling Shqipëria unifies operations with Microsoft Dynamics 365
  • Borough council launches expedited resident services from the cloud
  • Debt management company leverages CRM to support growth and launch a new service
  • Ontario healthcare regulator empowers 44,000 clinicians with move to Dynamics 365 and Power Apps
  • Real estate firm creates single, shared data source to drive sales
  • Colliers provides actionable data insights to clients with unified Microsoft solution
  • Microsoft Dynamics Provides Colosseum a Perfect Overview of its Customers
  • Driving the Digital Highway with ComAp
  • Comfizone and Simply Dynamics - Building On Success With ERP
  • Facilitating access to public sector services through cloud technology
  • Integrated Solutions for a Connected Community
  • Community Justice Centre provides access to free legal and social aid
  • Community Justice Centre pioneers legal assistance in Asia through Self-Help e-Web
  • CommVault support services manages growth by switching to extensible CRM solution
  • Compass Group serves up a global solution with Microsoft Dynamics 365
  • South African construction industry regulator uses technology to drive social and economic growth
  • Distributor and manufacturer lays a foundation for simple, seamless growth with Microsoft Dynamics 365
  • How Microsoft and Anthology empowered Coppin State University’s student engagement through digital transformation
  • Telecoms consultancy improves sales performance with integrated solution
  • Costa Brava expands its business with Microsoft Dynamics 365
  • Cloud is the new fashion for Cotton Collection Sri Lanka’s première fashion retailer
  • Cracker Barrel drives hospitality and innovation with Dynamics 365 Commerce and LS First
  • Global logistics company creates connected pipeline from prospect to sale, drives meaningful customer engagements and greater revenue
  • Specialty products and formulations company aligns finance, operations, and supply chain management globally with Dynamics 365
  • Edinburgh Napier University tells conference audience how it is using Dynamics 365 successfully to hit recruitment targets
  • CRM Norge AS - Customer Case Study
  • CropData helps Indian farmers tap into the power of the cloud and AI with Microsoft Azure, enables maximum returns with transparency
  • Cruzeiro do Sul Educacional modernizes student recruitment with Microsoft Dynamics 365
  • Drive for digitization powered by Dynamics 365 Business Central keeps company fully focused on its winning ways
  • Education materials specialist boosts marketing and sales efforts with Microsoft Dynamics 365
  • CRM Online is a proven tool for optimizing our processes
  • European pharmaceutical company uses CRM to improve market insight and client loyalty
  • DCH Motor reaches new heights in customer engagement with Microsoft’s three-cloud strategy
  • Global development company improves women’s health using Dynamics 365 Customer Voice
  • Danish Agro restores retail operations with a rapid deployment of Dynamics 365
  • Children’s hospital makes every moment count with help from Dynamics 365 Customer Insights
  • Hospital heals its fragmented data landscape with Dynamics 365 Customer Insights
  • Decmil no longer finds distance a disadvantage with cloud
  • Understanding impact of military operations on troops CRM solution provides insight into readiness
  • Russia’s leading mortgage provider cuts pre-approval from three days to 10 minutes and sees 50% of new business from digital
  • Dental Directory disrupts the industry with Dynamics 365
  • Abu Dhabi’s Department of Culture and Tourism leads response to COVID-19 with Surface, Microsoft 365, and Azure technologies
  • Department of Industry, Innovation and Science Digital Transformation Project using Azure and Dynamics 365
  • Descartes drives right to value-rich opportunities with relationship-based sales tool
  • Design Offices optimizes business processes and supports rapid growth with Dynamics 365
  • Dynamics 365 helps Desmond Tutu Health Foundation deal with the new age of health challenges
  • Manufacturing group revamps customer relationships with Dynamics 365
  • Water management solutions company deepens customer relationships with Dynamics 365 Marketing
  • Go beyond banking, connecting people and markets and markets to people
  • Precious Metals Dealer Ups IT Reliability, Trims Costs by 40 Percent by Moving to Cloud
  • Directly and Microsoft work together to resolve 2 million customer support issues a year
  • Phone directory publisher digitally transforms to better serve business customers
  • Discoveries, Inc. increases annual leads by 50 percent when automating leads using Dynamics 365 Marketing
  • Leader in Polish real estate market, Dom Development, streamlines operations with Dynamics 365
  • Dynamics 365 shines spotlight on domestic violence for DVAC
  • Doréma expands and grows thanks to ABC E BUSINESS and Dynamics 365 Business Central
  • Pakistan’s Dow University of Health Sciences digitally transforms administrative workflows with Microsoft Dynamics 365
  • Support group advocacy helps the differently abled achieve recognition and acceptance
  • Leading smart logistics provider and global ports operator increases revenue with Dynamics 365 Sales
  • Dr. Martens “Joins the Revolution” with Microsoft Dynamics 365
  • Dräger optimizes its global customer approach along the entire customer journey with Dynamics 365
  • Microsoft Dynamics CRM gets DTU’s digitization off to a flying start
  • How du enabled digital transformation of B2B Sales with Microsoft Relationship Sales
  • Public healthcare in UAE benefits from productivity boost
  • Tire retailer gets the most out of Microsoft Dynamics with Unified Support
  • Sri Lankan hospital delivers great patient experience with modernized processes
  • Helicopter company productivity takes flight with Microsoft Dynamics CRM Online solution
  • Eaton’s Vehicle Group uses Dynamics 365 mixed reality to drive savings, efficiencies
  • Home care specialist uses Microsoft Dynamics 365 to attract and retain top talent
  • Aged-care provider streamlines hiring and employee management with Microsoft Dynamics 365 Human Resources
  • Eco-friendly Singaporean builder modernizes through eco-friendly cloud
  • Solving global water challenges with Microsoft cloud technologies
  • Ecolab transforms business processes to better serve customers with Dynamics 365 Remote Assist and HoloLens 2
  • Ecosoft - Customer Case Study
  • Nonprofit ECRI provides life-saving medical information with Microsoft technology
  • EDF ENR transforms its customer experience thanks to Dynamics 365 and Power BI
  • Edible Arrangements finds the personalized sweet spot for customer experience with Dynamics 365
  • Edina Realty agents succeed with digital assistants
  • Energy consultancy remains switched on to legislative changes with Microsoft Dynamics CRM Online
  • Keeping Local Without Sacrificing Innovation
  • Elcatex uses Microsoft PaaS to optimize its digital environment and transform its workplace culture
  • Coming full circle, Microsoft Dynamics solutions bring it home
  • Encory GmbH - Customer Case Study
  • Eneco fighting the climate crisis through smarter use of data
  • The leading Baltic energy provider sets out on a digital path towards a sustainable future
  • Connected field service boosts eco-friendly pest control company’s growth via better scheduling and enhanced oversight
  • Rapidly-growing UK restaurant chain TGI Friday's migrates key business processes to Microsoft Dynamics 365
  • Envision Experience integrates sales, customer service, and online enrollment with Dynamics 365-based solution from BroadPoint
  • Specialty chemical company maximizes cost-effectiveness, sales and productivity
  • Eosta’s ever-changing cloud journey made possible by Eshgro and Microsoft 365
  • Hungarian engineering leader boosts customer care efficiency in the cloud
  • Air France Industries KLM Engineering & Maintenance subsidiary EPCOR predicts future failures with data and AI
  • Epilepsy Foundation logs record fundraising year with new donor management system
  • Life science company Eppendorf penetrates markets with Dynamics 365
  • Transformation delivers new customer insight
  • EY teams speeds time to market using Microsoft Power Platform, delights clients with flexible, all-in-one solution
  • Etihad Airways reaches new heights with Microsoft Dynamics 365 and Customer Service omnichannel capabilities
  • Eurobase - Customer Case Study
  • Eurotunnel transform their customer relationship management with Microsoft Dynamics 365
  • Innovative electric car importer helps consumers go eco-friendly with modern cloud ERP service
  • Evoqua Water Technologies - Customer Case Study
  • Microsoft Dynamics CRM increases sales effectiveness in Exatel S.A.
  • Dynamics bolsters and drives forward greater operational efficiencies
  • EY India explores endless possibilities for innovation and customer engagement with Microsoft Kaizala
  • Four secrets to make your global business great
  • Consultancy opens new office in days rather than weeks with cloud-based CRM
  • Students Form the Next Generation of Consultants with a Microsoft Dynamics Partner in Germany
  • Fairfax County creates transparency, efficiency, accountability with Dynamics 365 ’VFOIA‘ Tracker
  • Argentine retailer plans business expansion by improving customer service and product management
  • Better Information for Improved DecisionMaking in Wholesale
  • Kenyan company improves food quality from farm to fork with Microsoft cloud solutions
  • New Zealand’s largest farming co-op drives cultural change via digital transformation
  • Funding the next generation of entrepreneurs with Farnam Street Financial and Dynamics 365 Business Central
  • Industrial supply distributor leverages sales process improvements with Microsoft Cloud solution
  • Recruitment Event Used to Fulfill Demand for Microsoft Dynamics Professionals
  • Felix, Panama’s leading department store, enhances its customer experience with the help of Microsoft technologies
  • Fender Strikes a New Chord with its Dealers Using CRM
  • Drones, digital twins and AI inside Ferrovie dello Stato’s ground-breaking project
  • Process optimization throughout the bakery with Microsoft Dynamics 365 Business Central
  • Dynamics solutions bring resilience for an international law firm
  • NGO financial regulator uses Windows 10 for in-place, time-saving upgrades from Windows 7
  • New Zealand pipeline startup connects “spaghetti bowl” of systems in just four months
  • Fitness First are fighting fit with Dynamics CRM
  • Leading mobile workforce management company leverages cloud solutions for customer success
  • Insurance administrator aligns marketing and sales, increases demand with Dynamics 365
  • FlexiGroup shifts the dial with Dynamics 365, slices wait time, and reduces risk
  • Travel agency extends cloud journey and improves operations with Dynamics 365
  • A new erp for formula, the 'brembo of mountain bikes'
  • Kazakh financial services leader moves to unified customer experience
  • Fortnum & Mason delivers memorable customer experiences with Microsoft Dynamics 365
  • Italian luxury linen retailer smooths out business wrinkles with Microsoft Dynamics 365
  • How we gained manufacturing insights with Dynamics 365 Business Central
  • Swedish outdoor association improves collaboration, boosts membership numbers with Microsoft 365
  • Dynamics 365 quenches G&J Pepsi-Cola Bottlers’ thirst for innovation, integration, and agility
  • Global digital marketplace G2A.COM finds winning combination in cloud and AI services
  • Polling and data analytics giant Gallup helps salespeople find and serve customers faster with Microsoft Dynamics 365
  • Dynamics 365 and the cloud provide speed and autonomy to the salesforce of an Argentinian financial institution
  • Gasum benefits from a streamlined platform prepared for growth in pursuit of a carbon-neutral society
  • Provincial government goes digital to spark proactive civic engagement
  • Gelsenwasser, a utility company, uses Microsoft Power Apps to accelerate operational and administrative processes
  • Geojit Financial Services shortens sales cycles, increases cross-sell opportunities with Dynamics 365
  • Georgia State University gives students, staff, and alumni single place to find answers
  • Gibson Brands streamlines its business and creates an immersive customer experience with Microsoft Dynamics 365
  • Gibsons, a fast-growing midstream energy company sees One Company vision with Microsoft
  • Leading Fueling solutions and EV charger manufacturer fast-tracks operations transformation with Dynamics 365
  • GIRA DENTAL brings innovation to Customer Engagement
  • Public affairs leader gains instant insight into projects revenue with cloud software
  • Malaysian propulsion maintenance, repair, and overhaul company builds data culture
  • Integrated digital infrastructure aids new Ukrainian petroleum brand
  • GN Group future-proofs its fast-growing operations with Microsoft Dynamics 365
  • GNC puts customer needs first as part of a digital transformation with Microsoft Dynamics 365 and Azure
  • Customer-centered digital transformation moves Go-Ahead Singapore closer to its desired role: urban transportation provider of the future
  • Goodfood Market serves up fast growth with Dynamics 365 as key ingredient
  • Optimizing internal operations frees Goodwill staff to focus on the mission
  • Multi-agency group collaborates on crime prevention and community issues with the power of Microsoft Dynamics CRM
  • Global energy and commodity needs solution provider transforms operations through technology
  • Grant Thornton responds to crisis and adapts business processes with Dynamics 365
  • Grant Thornton looks to AI to close new opportunities faster, win more deals
  • After a disaster this nonprofit is more prepared than ever through the cloud
  • Green Roads positions its CBD business for hyper-growth with Microsoft Dynamics 365
  • Coir product manufacturer boosts operational efficiency through digital transformation
  • Australian environmental nonprofit flourishes with deeper data insights
  • Family-led European manufacturer opens new doors with ERP
  • Banque Populaire transforms its technology and culture to better serve 5 million customers
  • Grundfos - Customer Case Study
  • With Dynamics 365, Grupo Fleury takes its culture of service excellence to the digital sphere
  • GS1 Portugal Expands Activities with the support of Microsoft Dynamics CRM
  • Improving geosynthetics and impacting the global community through innovation
  • Cloud-visionary builds infrastructure needed for long-term success with Microsoft Dynamics 365
  • Mining the cloud for increased ERP productivity and visibility
  • Construction materials company boosts customer service with a robust, cloud-based inventory solution
  • Hamilton City Council - Customer Case Study
  • Leading charity implements CRM system to revolutionise way of working
  • Dynamics 365 lets HARTING strengthen its focus on its customers
  • How Microsoft helped HB Concepts automate and streamline its operations
  • Advanced CRM proves smart investment in automation for leading Pakistani wealth management company
  • Healthdirect Australia keeps its health network informed via Dynamics 365 Marketing
  • Blueprint completed for next-generation ERP, analytics playing a major role in ERP
  • Heineken Uses the Cloud to Reach 10.5 Million Consumers in Global Marketing Campaign
  • Heineken partners with Microsoft to become the best-connected brewer
  • Cyprus-based Hellenic Bank builds a more productive workplace with Microsoft 365
  • Helsana delivers on digital transformation and its passion for customers with Microsoft Dynamics 365
  • Virtual Hospital improves patients’ healthcare access, dramatically cuts costs
  • Increasing data quality, transparency and efficiency with Experlogix and Microsoft strategy
  • Global protective coatings provider enhances security and ‘collaborates like crazy’ with Microsoft 365
  • Cosmetics leader speeds up sales predictions with Microsoft Dynamics 365
  • Major construction company centralizes sales, marketing, and brand management
  • Manchester-based charity revolutionises way of working with Dynamics
  • HERZ Armatura supports business continuity and growth with Dynamics 365 Business Central
  • Global chemical manufacturer streamlines sales processes with Microsoft Power Platform and AI Builder
  • hhpberlin - Customer Case Study
  • HIAS reaches more refugees, more quickly with Dynamics 365 CMS
  • Hickory Farms reinvents its business in the cloud
  • British manufacturers unite to build ventilators for the NHS
  • Hills Limited support for partnership with Microsoft and Dynamics 365
  • Visualizing Hitachi Construction Machinery's global management resources with Microsoft
  • After transforming architectural design worldwide, HKS turns inward to evolve client relationship management
  • Holiday Retirement Reinvents Senior Living with the Microsoft Cloud
  • Dutch city revolutionizes municipal work with a 100 percent cloud transformation
  • Dynamics is powering engagement and efficiency at Horizon Discovery
  • Hospice in the Weald discovered a staff rostering solution with Akita and Dynamics 365
  • HP uses artificial intelligence to transform its customer support experience
  • HP aims to deliver highly personalized customer service and build customer loyalty
  • HP uses artificial intelligence to transform its customers' service and experience
  • HP grows the contribution Dynamics 365 and LinkedIn Sales Navigator make to its sales pipeline by 6,500 percent in four months
  • Fast-paced digitalisation improves client and user experience at global bank
  • Driving change to ensure user acceptance of new technology
  • B2B Sales Pipeline Optimization Grow Sales Using Effective Lead Management
  • IA Cubed - Customer Case Study
  • Financial services company Ibercaja aims to help farmers save millions of liters of water per year using Microsoft Azure and AI
  • Ibercaja implements Microsoft Dynamics 365 in the cloud and strengthens relationships with its customers
  • IBSC - Customer Case Study
  • Pakistani manufacturing giant takes advantage of Microsoft tools to power user-centric growth
  • South Africa’s financial services innovator enters a new era of disruptive capability and efficiency thanks to CRM
  • Scapta helps ICsense digitalize and optimize its business processes
  • Idaho changes lives for its most vulnerable citizens with Dynamics 365
  • International Fashion Academy improving efficiency across the board thanks to Microsoft Dynamics 365 and OneWorldSIS
  • ifolor delivers happy holidays to more customers by adopting Microsoft Dynamics 365
  • ilke Homes transforms its business data access with Microsoft Dynamics 365 Business Central and CPIT’s KickStart service
  • Illinois reforms criminal justice with cloud-based information system
  • Chilean company that produces electrical parts integrates its operations via cloud-based software services
  • Immigrant Services Society of British Columbia gains insights and automation with Dynamics 365
  • Human resources management at regional level, flexibly and efficiently, in the cloud
  • Infineon Sales uses Dynamics 365 for Sales for customer relationship management
  • Infineon Sales uses Dynamics 365 for Sales for customer relationship management
  • Infosys - Customer Case Study
  • Infosys builds deeper customer connections at scale with relationship selling
  • Ingram Micro lifts customers to the cloud with Microsoft Dynamics CRM Online
  • Ingram Micro frees thousands of hours for sales teams, unlocks new opportunities with automated sales quotes
  • InnovaDerma, enablERP & Scapta Pushing Boundaries To Deliver Success
  • Health network uses Dynamics 365 to transform care delivery and wow patients
  • Institut Superieur De Gestion De Tunis 'Flips' the Classroom for Enhanced Learning in Microsoft Dynamics CRM
  • Leading Insurance Firm Leverages Cloud to Transform Information Management
  • Insurance Paid Easy gets up and running on Microsoft Dynamics
  • Microsoft Dynamics CRM drives productivity for professional services company
  • Inter Cars is expanding its operations on Microsoft Azure while introducing pioneering solutions
  • Private University Helps Students Acquire Real-World ERP and CRM System Experience
  • International Fashion Academy gains cross-department efficiency with Dynamics 365 and OneWorldSIS
  • Worldwide humanitarian organization stays true to its mission during pandemic
  • Travel agency streamlines scheduling and improves collaboration with cloud productivity and booking tools
  • Business travel agency Intertours is flying high with Office 365, Surface & Dynamics 365
  • Utility vehicle manufacturer uses cloud solutions to support exceptional annual growth
  • Intralox used Azure AD B2C to build a secure, self-service portal that customers can access with their own corporate identities
  • Investec optimizes sales calls with conversation intelligence in Dynamics 365 Sales
  • Invitalia streamlines procurement and distribution of vital medical supplies with Dynamics 365 Supply Chain Management
  • iQ Fuel Using tech to build a successful functional sports drink startup
  • iQ Fuel Transforming a startup with partner-to-partner collaboration
  • International manufacturing success continues for Czech radiator leader
  • Swiss fabricator streamlines complex reporting and supply chain process with Dynamics 365
  • Homebuilder constructs Microsoft Dynamics CRM Online environment for increased productivity, improved service
  • Faster service response and business customization with Microsoft Dynamics CRM
  • JDRF advances Type 1 diabetes research and advocacy throughout the pandemic
  • Jean Coutu to deliver 21st century retail experience with Microsoft Dynamics for Retail
  • Food Delivery Service Uses Machine Learning to Revolutionize Customer Service
  • JCI, a global leader in smart buildings, embraces Microsoft co-sell partnership for transformative solutions
  • Looking Ahead, Jones Lang LaSalle Moved to Microsoft Dynamics in the Cloud
  • Prime Property and Data Discovery with Cloud-Based Search and Analytics
  • Jouve partners with Microsoft to assist companies with their digital transformation
  • Pakistan-based bank drives customer engagement excellence with Microsoft Dynamics 365
  • The successful implementation of Dynamics 365 allows Juguetron to design its future
  • Hotel transforms customer relationships, wins guests’ hearts with the help of Microsoft Dynamics 365
  • Sports technology company helps athletes reach their peak through biofeedback and analytics
  • Kautex boosts efficiency and reduces manufacturing downtime with Dynamics 365 Remote Assist on HoloLens 2
  • Building A Fully-Equipped ERP To Enhance The Customer Experience
  • A firm’s journey to digital transformation
  • For Kelly Roofing, Power Apps delivers value to customers and relief to workers
  • Kennametal refocuses on clients with Microsoft Dynamics 365
  • Kennametal embraces Microsoft cloud strategy to drive business innovation
  • Explore how Kennametal uses Microsoft cloud services
  • Kent Water Sports pivots quickly during COVID-19, responds to increased demand with Dynamics 365
  • Microsoft Dynamics CRM helps KEXP maintain connections with donors
  • KFC Pakistan becomes world’s first fast food retailer to adopt Dynamics 365 for back office and front office operations
  • Khaadi implements Microsoft Dynamics 365
  • Fashion retailer Khaadi reinvents daily operations with Microsoft Power App
  • Kiddie Academy chooses Microsoft to meet growth targets and save $800,000
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  • Kotahi - Customer Case Study
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  • Learning Enrichment Foundation - Customer Case Study
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  • Marston's PLC - Customer Case Study
  • Marston’s raises the bar for customer experiences with Microsoft Dynamics 365 Customer Insights
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  • Matador Holding - Customer Case Study
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  • Maus Srl - Customer Case Study
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  • Metinvest - Customer Case Study
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  • UK Banking Disrupted Metro Bank Reinvents Customer Service with Microsoft
  • Metro Bank - Customer Case Study
  • Metro Bank reinvented customer service with Microsoft and transformed banking in UK
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  • Innovative Program Provides Valuable Microsoft Dynamics CRM Experience, Making Students Competitive in the Job Market
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  • Digitally Accelerating Hospital Patient Waiting Lists
  • UK’s most trusted financial brand trusts Microsoft Dynamics 365
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  • How Northumbria University is using Microsoft Dynamics 365 to transform the student experience
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  • Parks Victoria - Customer Case Study
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  • Payzone & ProStrategy – FinTech Scaling - Productivity Through Automation
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  • Penrith City Council gears for growth with cloud transformation
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  • How Peterson Disrupts the Forestry Industry with IOT
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  • Achieving digital transformation and success with Microsoft Dynamics 365 Business Central
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  • Creating A More Intelligent CRM System
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  • PMI-MN provides value to members by sharing project management information
  • Promedica24 Under Good Care of Microsoft Dynamics CRM
  • Prosegur integrates and connects the systems of the 26 countries in which it operates in the cloud
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  • RACQ award proves customer experience leadership
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  • The Microsoft Cloud Helps Rainforest Alliance Protect the Earth’s Forests
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  • How RLH Corporation Is Promoting Authenticity and Adventure with the Latest Technology
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  • Scientists in School Inspires Next Generation of Innovators
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  • Service NSW - Customer Case Study
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  • E-Health Provider Uses Cloud Solution to Significantly Cut Costs and Improve Service
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  • Polish Bank Maximizes Customer Engagement and Internal Operations
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  • Sundyne - Customer Case Study
  • Singapore tissue supplier streamlines data and gains deeper business insights with Dynamics 365 Business Central
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  • How Dynamics 365 Business Central helped support Super League Gaming’s IPO requirements
  • Sustainability Victoria - Customer Case Study
  • One of the world’s best-known sustainable investment firms gets major Dynamics boost
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  • Tatweer Educational Transportation Services Company - Customer Case Study
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  • Téléthon - Customer Case Study
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  • The Donkey Sanctuary - Customer Case Study
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  • The University of New South Wales - Customer Case Study
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  • Transport for Wales - Customer Case Study
  • Treadler Leading sustainable change across the fashion industry
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  • Türkiye Diyanet Foundation Microsoft Dynamics CRM Customer Story
  • TW Metals, Inc. - Customer Case Study
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  • UNICEF - Customer Case Study
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  • Bringing the Intelligent Business Cloud to the Classroom through Microsoft Dynamics 365
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  • Patients take control of their own care with VitruCare
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  • How WE embraces digital transformation to empower social good
  • How Digital Transformation Accelerates WE's Global Impact
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  • Wesley Mission - Customer Case Study
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  • West Wood Club & Spanish Point A Digital Marketing Health Check
  • "Lightbulb Moment" Launches Student's Career with Microsoft Dynamics
  • Enhancing Citizen Engagement with Microsoft Dynamics 365
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  • Bank builds more valuable customer relationships streamlines operations with Microsoft Dynamics 365
  • Leading New Zealand bank transforms customer experience with Dynamics 365
  • Global leader in water parks chooses Project Online to increase collaboration and drive digital transformation
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  • Creating an exceptional customer experience
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  • Wipfli LLP - Customer Case Study
  • Professional services firm, Wipfli, uses Microsoft Azure to stay ahead of the competition
  • Wipro modernizes the world’s oldest cosmetic brand—protects it from online fraud with Dynamics 365
  • Customer-first cement company builds a better foundation by connecting and scaling key business apps with Dynamics 365
  • Private limited manufacturing company increases business, reduces cost
  • Efficient order processing with AI from Workist, a participant in the Microsoft for Startups program
  • Carity puts its resources to work where it matters
  • Automotive paint specialist Wörwag builds its knowledge database in Microsoft Azure
  • WWF Italia makes preserving the planet easier with Dynamics 365 Business Central
  • Polish e-retailer, x-kom, uplevels service quality using Dynamics 365
  • Microsoft Dynamics - Customer Case Study
  • XTO Energy taps into IoT and the cloud to optimize operations and drive growth with Azure and Dynamics 365
  • YATA transforms customer experience and operations with Microsoft data and cloud solutions
  • Turkish social initiative propels skilled women back to work after a career break
  • Thai construction company digitally transforms how it communicates and collaborates
  • Digital Transformation Starts with People
  • The YMCA of Singapore optimizes its service mission by streamlining data and business processes with Dynamics 365
  • Facilities management company makes digital offerings shine with field service capabilities for Dynamics CRM Online
  • UAE's first digital bank Zand to launch unique cloud banking platform with Microsoft Azure
  • Slovak electric car charging service drives customers in with new app
  • Finding better ways to serve customers worldwide
  • Zurich Insurance gets future-ready with Microsoft 365 tools that modernize customer service

About Microsoft Dynamics 365

Microsoft Dynamics 365 unifies CRM and ERP capabilities into applications that work seamlessly together across sales, customer service, field service, operations, financials, marketing, and project service automation. Start with what you need and add applications as your business grows.

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