Case Study: Sundyne unifies global business and boosts sales forecasting with Microsoft Dynamics 365

Sundyne - Customer Case Study

Sundyne, part of Accudyne Industries, is a global manufacturer of custom integrally geared pumps and compressors used in oil, gas and chemical plants, with 800+ employees and more than 300 channel partners serving 117 countries. After a 2012 consolidation under Accudyne, Sundyne faced fragmented IT, dispersed sales and service teams, and multi-year, multi-party sales cycles that made coordination, forecasting and customer service difficult.

Sundyne migrated to the Microsoft Cloud—implementing Dynamics CRM/Dynamics 365 for Customer Service, Office 365, SharePoint Online, Azure, SQL Server and Power BI with help from Ledgeview Partners—to centralize data, automate workflows and unify global teams. The solution cut on‑premises infrastructure, improved pipeline visibility (forecasted pipeline rose from 18% to 87% in months and increased 345% in the first year), streamlined multi-year project coordination, and enabled faster, more consistent customer service worldwide.

Sundyne

Don Hawkinson

Marketing Lead