Case Study: Vaudoise achieves mobile productivity and improved customer engagement with Microsoft Dynamics 365

For Swiss insurance company, Surface Pro productivity is the best policy

Lausanne-based Vaudoise Assurance, a 120-year-old Swiss insurer, needed to stay competitive for both customers and top talent while modernizing a cumbersome, IT-driven workplace. Employees—especially a large, mobile sales force—found existing laptops heavy, slow to connect, and poor for offsite customer engagement, so the company sought a sleeker, faster device and collaboration tools that would support mobility, better customer interactions, and attract recruits.

Vaudoise deployed 840 Microsoft Surface Pro devices with Windows 10 and Microsoft 365, plus Surface Hubs, SharePoint Online and standardized peripherals, creating a unified, mobile-ready workplace. The change delivered faster connections, paperless workflows, ubiquitous Skype for Business collaboration, improved data access and analytics use, and a transformed sales experience (interactive touchscreen presentations and on-screen signatures), boosting employee satisfaction, agility in the field, and simplified IT management.

Vaudoise

Georges Tavernier

Deputy Director of Sales