Case Study: International Fashion Academy (IFA Paris) achieves cross-department efficiency and streamlined admissions with Microsoft Dynamics 365

International Fashion Academy gains cross-department efficiency with Dynamics 365 and OneWorldSIS

IFA Paris, an international fashion school founded in 1982 with campuses in Paris, Shanghai, and Istanbul and roughly 1,000 students, needed a cross-departmental CRM and student information system to streamline admissions and improve operational efficiency in a competitive higher-education market. The school sought a flexible, cost-effective solution that could support diverse programs, simplify student registration, and unify data across marketing, admissions, and IT.

IFA Paris implemented Microsoft Dynamics 365 with OneWorldSIS to deliver online applications, automated workflows, API integrations and cloud-based management. The change simplified the student experience and freed admissions staff from low-value administrative work, enabled the school to handle roughly four times more leads (about 12,000 annual contacts), improved performance metrics and commercial efficiency, and provided a flexible, largely autonomous system with further plans for billing and LMS integration.

International Fashion Academy

Antoine Mousselon

Digital Marketing and Admissions Director