Case Study: Husky Injection Molding Systems achieves faster user adoption and smoother ERP transformation with Microsoft Dynamics 365

Driving change to ensure user acceptance of new technology

Husky Injection Molding Systems, a global leader in plastics equipment with about 4,000 employees across 100+ countries, needed to replace a highly customized ERP that had created costly maintenance, manual workarounds and poor visibility across its operations. The company faced the challenge of modernizing core processes while overcoming widespread change fatigue and ensuring employees would adopt a new system without disrupting business.

Husky selected Microsoft Dynamics AX and engaged Microsoft Enterprise Services’ Adoption and Change Management practice to drive user acceptance. Microsoft helped Husky build an internal change‑management function, align sponsorship, communications, training and coaching, and train leaders and frontline coaches. The result was faster, smoother ERP adoption, reduced implementation risk, and a repeatable change‑management platform Husky now uses for other digital transformations.

Husky Injection Molding Systems

Rita Cepparo

Manager, Human Resources, Change Management