Microsoft Dynamics 365
1201 Case Studies
A Microsoft Dynamics 365 Case Study
Vorne, an Itasca, Illinois maker of manufacturing analytics that helps plants improve efficiency with real‑time data, faced a long, complex sales cycle and scattered lead data across documents and systems. Its old CRM prevented personalized nurturing, causing prospects to stall and turning a once‑advantageous sales process into a growth blocker.
Vorne implemented Microsoft Dynamics 365 for Marketing and Sales to unify marketing and sales, automatically convert web forms to opportunities, apply lead scoring, and run personalized customer journeys with automated communications and sales activities. The integrated approach gave real‑time lead visibility, doubled the number of leads moving to product trial, doubled sales efficiency and throughput, and delivered record trial signups while positioning the company to scale for a major product launch.
Adrian Pask
Vice President of Marketing