Case Study: Intertours achieves faster, streamlined business travel operations with Microsoft Dynamics 365

Business travel agency Intertours is flying high with Office 365, Surface & Dynamics 365

Intertours Reisen & Events GmbH is a small business-travel agency in Offenbach that was growing quickly and outpacing its original six-person IT setup. Complex, time-sensitive booking processes and the need to constantly update hardware and licenses were slowing staff down and risking service interruptions.

Partnering with Aluxo, Intertours adopted a Microsoft cloud solution—Office 365 (Teams, SharePoint, Skype for Business), Dynamics 365/Business Central, Surface Pro devices via a Workplace-as-a-Service model, and CSP licensing—providing preconfigured devices with 24-hour replacement, larger mailboxes, integrated CRM and flexible billing. The change delivered faster customer service, smoother internal collaboration, clearer trip and booking visibility, and more scalable, cost-effective IT.

Intertours

Marc Will

Chief Executive Officer