Case Study: Farmadent achieves better decision-making and full traceability with Microsoft Dynamics 365

Better Information for Improved DecisionMaking in Wholesale

Farmadent, a 75‑employee Slovenian wholesaler in the pharmaceutical and healthcare sector, needed a validated, integrated IT system to meet strict regulatory traceability and Good Distribution Practice requirements. The company also had to support a 24/7 B2B ordering portal and replace several separate, poorly integrated legacy solutions while keeping an open architecture for future integrations and M&A.

Working with partner Adacta, Farmadent implemented Microsoft Dynamics NAV with the PharmaPack vertical plus BI and HR add‑ons to unify procurement, warehousing, finance, sales and recalls. The solution delivers full product traceability, real‑time data and B2B connectivity, better inventory control and faster, better-informed decision‑making across procurement and sales, with a roadmap to add more industry‑specific features.

Farmadent

Marko Vučković

Head of Business Analytics and Informatics