Case Study: Asian Institute of Management achieves digital transformation and streamlined operations with Microsoft Dynamics 365

The Cultural and Digital Transformation Behind the New Asian Institute of Management

The Asian Institute of Management, a leading business school in the Philippines, faced fragmented legacy systems, manual workflows and siloed data across admissions, finance and learning services. President Jikyeong Kang launched a digital and cultural transformation to improve staff productivity, student experience and maintain the institution’s market leadership.

AIM adopted a cloud‑first strategy with Microsoft Dynamics 365 for Customer Service and Finance & Operations and ran an 18‑month staff adaptation campaign (“Day in a Life”) to embed new ways of working. The integrated platform consolidated systems, streamlined scheduling and daily tasks, improved cross‑department collaboration and data access, and enabled AIM to deliver smarter operations and a better learning experience.

Asian Institute Of Management

Jikyeong Kang

President and Dean