Microsoft Dynamics 365
1201 Case Studies
A Microsoft Dynamics 365 Case Study
Siebau Raumsysteme, a German mid-sized manufacturer of car ports, garages and appliance rooms, is highly customer-focused and sought to standardize marketing tools and processes. The company needed a cost-efficient, easy-to-use, mobile-ready CRM that would reduce daily workload, improve customer care, and be future-proof.
Working with LANdata, Siebau implemented Microsoft Dynamics CRM Online (now Dynamics 365 for Sales) integrated with Office 365, with on-site and webcast training. The new system centralized customer data, document linking, campaign and lead management, and mobile teamwork—eliminating information gaps, improving visit planning, and delivering a 40% increase in turnover for a key account.
Timo Hunold
Head of Marketing