Case Study: InnovaDerma achieves real-time stock visibility and scalable D2C order processing with Microsoft Dynamics 365 Business Central

InnovaDerma, enablERP & Scapta Pushing Boundaries To Deliver Success

InnovaDerma, a Melbourne‑founded life sciences and beauty group listed on the London Stock Exchange with offices in London, Melbourne and the Philippines, relies heavily on direct‑to‑consumer sales (about 60%) via 11 Shopify stores and was handling up to 10,000 orders per week. Rapid growth revealed limits in its ERP: inconsistent stock visibility across three regions, multiple currencies and 3PL providers, and manual data syncing for 1,000 SKU bundles were constraining scale and financial consolidation.

Working with enablERP and Scapta, InnovaDerma implemented Microsoft Dynamics 365 Business Central with Scapta’s Scaptify Shopify connector and Power Platform integrations to automate and standardize order and logistics flows. The solution delivered near‑real‑time inventory visibility, faster store-to‑ERP deployments (about a week), reduced over‑ordering, improved financial reporting, and the scalability to handle pandemic demand spikes—enabling the business to process tens of thousands of orders monthly.

InnovaDerma

Joe Bayer

Executive Chairman