Case Study: Ecosoft grows dispenser network 80% and lifts sales 70% with Microsoft Dynamics 365

Ecosoft - Customer Case Study

Ecosoft is a Ukraine-based manufacturer of water purification systems with about 400 employees and a presence in 50+ countries through an extensive partner network. Facing declining unit sales and limited visibility into where dispensers were located and how they were used, the company needed real-time data to optimize placement, improve partner performance, and reinvent its water-vending business for the IoT era.

Ecosoft deployed IoT sensors and a Microsoft stack—Azure, Dynamics NAV and Power BI—implemented with local partner SMART to deliver real-time, company-wide analytics. The solution enabled data-driven placement and partner collaboration, producing 70% sales growth in the first years, reversing a 30% drop in unit sales, increasing dispensers by 80%, and saving an estimated $20,000 in IT costs.

Ecosoft

Andrey Salatsky

CFO