Case Study: CycloMedia achieves streamlined processes and increased revenue with Microsoft Dynamics 365

CRM Online is a proven tool for optimizing our processes

CycloMedia, a provider of smart imagery solutions, faced the challenge of improving processes across Sales, Marketing, Services and Order registration as it expanded internationally and needed centralized sales dashboards and consistent customer touchpoints.

The company implemented Microsoft Dynamics CRM Online with Outlook integration and mobile access for smartphones and tablets. This delivered increased market share and revenue through improved sales efficiency, faster customer-service response times, and uniform customer contact backed by higher-quality data — benefits the team attributed to the flexibility and versatility of Dynamics CRM.

CycloMedia

Mark Taris

Marketing Manager