Case Study: ManpowerGroup achieves faster, AI-driven workforce planning with Microsoft Dynamics 365 and Power Platform

ManpowerGroup gains holistic view into sales data with Dynamics 365 and Power Platform

ManpowerGroup’s Talent Solutions practice needed a faster, more customizable way to gather and analyze HR data for strategic workforce planning, instead of spending months compiling information from multiple systems. The team turned to Microsoft Dynamics 365-related Microsoft tools, especially Microsoft Power Platform, to build a low-cost alternative to off-the-shelf SWP software that could better support its consulting work.

Microsoft Dynamics 365 helped the team create a solution using Power Platform, Power Apps, Power BI, Dataverse, Power Automate, SharePoint, and Azure OpenAI Service to ingest, structure, analyze, and visualize workforce data. The result was a planning process reduced from months to weeks, competency reports generated in about five minutes instead of hours, and more time for consultants to focus on coaching and execution; the solution also increased client engagement and is set to scale globally across ManpowerGroup.

ManpowerGroup