Case Study: MALA SHUTTER SYSTEMS GMBH achieves faster US order processing and lower IT costs with Microsoft Dynamics 365

German manufacturer better serves US customers, saves money with cloud ERP

MALA Verschluss-Systeme, a 25-year-old German maker of aluminum screw-top bottle caps, expanded to the United States to serve growing demand but struggled to manage the California sales office and factory from Germany. Legacy ERP and finance systems forced staff to rely on spreadsheets, email, and phone calls, causing slow order confirmations, weak production planning, and poor customer responsiveness—while the company wanted to avoid investing in U.S. IT infrastructure and local IT staff.

MALA deployed faveo 365, a cloud ERP built on Microsoft Dynamics NAV and hosted in Azure, integrated with CRM and Office 365, enabling remote management with minimal local staff. The system produces near-instant order confirmations, cut work-order processing from 10–12 minutes to about 3 minutes, automates production planning and inventory alerts, improves forecasting (e.g., regional color trends), and eliminated U.S. infrastructure costs—prompting plans to roll out faveo 365 across the company.

MALA SHUTTER SYSTEMS GMBH

Andreas Lange

Owner and Chief Executive Officer