Microsoft Dynamics 365
1201 Case Studies
A Microsoft Dynamics 365 Case Study
The Epilepsy Foundation, a U.S. nonprofit that funds research, education, and therapeutic programs like Studio E, struggled with an outdated donor-management system that forced staff to juggle spreadsheets, rekey data, and spend 20–30% of their time on administrative “housekeeping.” Fragmented records and limited reporting kept donor insights siloed, hampering fundraising and stewardship.
Partnering with StratusLIVE to build a customized Microsoft Dynamics 365 platform gave the Foundation a single CRM for donors, volunteers, advocates, and finance, with integrated online giving, automated workflows, dashboards, and easy reporting. The upgrade produced EF’s most successful fundraising year to date—average gift size rose 32% and overall contributions increased 21%—while enabling faster acknowledgements, more personalized stewardship, and better-targeted asks.
Geoff DeLizzio
Chief Development Officer