Microsoft Dynamics 365
1201 Case Studies
A Microsoft Dynamics 365 Case Study
Teknosa, a large Turkish electronics retailer serving about 15 million customers and handling 50 million transactions annually, faced rising security risks from disparate vendor tools and fragile visibility across its omnichannel and mobile infrastructure. Information Security Manager Ulaş Kaya founded a standalone information security department in 2021 to address gaps that left threat detection taking hours and phishing remediation requiring two to three hours.
Teknosa consolidated tools onto the Microsoft Defender platform (Defender for Endpoint, Defender for O365, Intune, Vulnerability Management and Purview) to centralize detection and response. The result: attacks are detected 18 times faster, phishing incidents are analyzed and remediated in 5–10 minutes, visibility across the organization improved, devices for 2,300 employees are managed remotely, and the number of security incidents has decreased, strengthening business continuity.
Ulaş Kaya
Information Security Manager