Case Study: Hartmann’s achieves real-time operational efficiency with Microsoft Dynamics 365 Business Central

Hartmann’s uses Dynamics 365 Business Central to artfully improve operations

Hartmann’s, a Denmark-based fine jewelry maker, needed a better way to track responsibly sourced stones, materials, inventory, and customer orders across a growing business. With manual processes and multiple disconnected systems slowing operations and limiting real-time insight, the company turned to Microsoft Dynamics 365, specifically Dynamics 365 Business Central.

Microsoft Dynamics 365 implemented Business Central with integrated point-of-sale, production, inventory, customer management, and Power BI reporting. Hartmann’s now tracks materials through to sale in one system, cut manual work by up to 75%, sped up commission down payments, and gained near real-time sales and customer visibility to improve forecasting and service.

Hartmann’s

Ulrik Hartmann

CEO and Founder