Case Study: Coca‑Cola Bottling Shqipëria (CCBS) achieves unified, real‑time operations and faster reporting with Microsoft Dynamics 365

Coca-Cola Bottling Shqipëria unifies operations with Microsoft Dynamics 365

Coca‑Cola Bottling Shqipëria (CCBS), the sole Coca‑Cola bottling partner in Albania headquartered in Kashar, manages a large, growing network of thousands of points of sale and deliveries. Facing an outdated on‑premises ERP, manual paper approvals, fragmented processes across finance, sales, and production, and lengthy Excel‑based reporting cycles, CCBS needed a flexible cloud solution to unify operations and improve real‑time connectivity.

CCBS implemented Microsoft Dynamics 365 Finance and Supply Chain Management on Azure with support from Intelligent Systems and Microsoft FastTrack, consolidating master data and processes across the company. The move eliminated paper approvals, automated invoicing, improved traceability and auditability, and sped profitability reporting from three weeks to three days with Power BI—helping partners manage logistics more effectively and giving staff shared, real‑time data for faster decision making, with sales integration planned next.

Coca-Cola Bottling Shqipëria (CCBS)

Fabio Colliva

General Manager