Case Study: Legrand International Electronics achieves streamlined project management and enhanced data security with Microsoft Dynamics 365

Effective Project Management Implementation and Greater Data Security with Microsoft Dynamics CRM

Legrand International Electronics (Huizhou), part of the global Legrand group, is a large manufacturing organization with project sales accounting for 65% of revenue. Facing fragmented collaboration across branches, low deal success rates, manual Excel-based workflows, inconsistent team support and insecure data when employees left, senior leaders needed more transparent, predictable sales, service and marketing management.

Working with partner Tectura, Legrand implemented Microsoft Dynamics CRM (Dynamics 365 for Sales) to enable real-time data entry from multiple devices, customizable project application forms with supervisor approvals, role-based access controls and visual dashboards for managers. The system centralized project and customer data, replaced manual processes to boost productivity, improved project visibility and resource management to raise success rates, and enforced access rights to vastly enhance data security and executive decision support.

Legrand