Case Study: Jones Lang LaSalle achieves global cloud agility and unified analytics with Microsoft Dynamics 365

Looking Ahead, Jones Lang LaSalle Moved to Microsoft Dynamics in the Cloud

Jones Lang LaSalle (JLL), a global commercial real estate leader with more than 52,000 employees across 200 offices in 75+ countries, faced a technology challenge: their on-premises Microsoft Dynamics CRM, SharePoint and Office 365 systems lacked the agility, flexibility and global consistency needed to support rapid growth and customized business processes across regions.

JLL moved to the cloud—adopting Dynamics 365 for Sales and SharePoint Online and adding 3,500 online CRM seats to the existing 2,000—creating a unified hub for property, account and service data. The migration delivered consistent analytics and anywhere/any-device access, smoother cross‑region integration, improved ability to have proactive customer conversations, and the scalability and customization needed for future growth.

Jones Lang Lasalle

Greg Adams

Managing Director of Information Technology