Microsoft Dynamics 365
1201 Case Studies
A Microsoft Dynamics 365 Case Study
Emrill Services, a large UAE facilities‑management firm known for innovation, wanted to modernize operations to gain better data visibility and reduce paper‑based, manual work. The company sought an ERP that would streamline processes across departments and boost efficiency so teams could make faster, more informed decisions.
By deploying Microsoft Dynamics 365 Finance (including the Dynamics‑powered Emrill Hub mobile solution) and integrating Power BI and Azure, Emrill centralized finance, procurement, CRM, supply chain, payroll, and reporting and trained staff for self‑service analytics. The changes drove a 30% increase in employee productivity, a 45% drop in paper/email approvals, 50% less time spent on system updates, faster reporting, improved data accuracy and compliance, and better collaboration and customer service—implemented with support from Microsoft FastTrack and Lifecycle Services.
Sam Emery
Chief Financial Officer