Case Study: Hills Limited achieves streamlined, scalable operations with Microsoft Dynamics 365

Hills Limited support for partnership with Microsoft and Dynamics 365

Hills Limited is a 70‑year‑old Australian technology and communications company that has grown through diversification and acquisition, leaving it with a patchwork of legacy ERPs and heavily customised CRM systems that hindered integration, agility and customer service. Leadership set an ambitious 24‑month digital transformation goal to streamline operations, reduce complexity and risk, and create a modern, collaborative workplace that supports growth and future M&A activity.

Hills partnered with Microsoft and Barhead Solutions to consolidate systems onto a cloud SaaS stack—Azure and Microsoft 365 (including Windows 10, Intune, SharePoint/OneDrive and security services)—and to replace Salesforce and four ERPs with Dynamics 365 for CRM and ERP. The move delivers tighter integration, improved security, scalability and operational efficiency, faster ROI, reduced reliance on offshore support, and a unified platform to accelerate sales, service and future acquisitions under the “One Hills, One Outcome” ambition.

Hills Limited

John Khoury

General Manager