Case Study: Sodexo achieves rapid global digital transformation and major efficiency savings with Microsoft Dynamics 365

Sodexo wields Microsoft solutions in global transformation

Sodexo, a global facilities-management leader serving millions across 84 countries, faced fragmented, siloed systems that constrained transparency, efficiency and its new “mutualisation” business model (where Sodexo fully manages clients’ non‑core services). In Australia the company needed a fast, secure way to consolidate data and operations to support large-scale logistics, field services and service optimisation across diverse sites such as mines, schools and offshore rigs.

Working with Microsoft partner Velrada, Sodexo implemented an integrated cloud platform using Azure, Dynamics 365, IoT Hub and Power BI in six months, delivering real‑time access, predictive analytics and IoT‑driven monitoring (starting with water‑treatment inspections). The result: immediate efficiency gains—one client saved tens of millions in the start‑up phase, another replaced 600 contractors with a single service—faster global rollouts, improved decision‑making and stronger potential cost savings (moving from single‑digit to mid‑teens percentages) through service integration and optimisation.

Sodexo

Paul Bean

Mining Asia Pacific Chief Executive Officer