Case Study: Western Michigan University achieves successful student career launches with Microsoft Dynamics 365

"Lightbulb Moment" Launches Student's Career with Microsoft Dynamics

Microsoft Dynamics Academic Alliance partnered with Western Michigan University to give students hands-on experience with Microsoft Dynamics applications. Student John Wohlgemuth entered college unsure of his career path—his coursework felt fragmented and he hadn’t found a focus that matched his interests in information and problem solving.

A focused CRM course taught by Dr. Muhammad Razi introduced John to Microsoft Dynamics CRM, turning theory into a clear, practical skill set. That “lightbulb” moment led to immediate job placements—from a logistics firm to a sovereign government CRM administrator and later a role in Detroit—launching a stable, impactful career and demonstrating how the Academic Alliance helps students convert classroom learning into real-world opportunities.

Western Michigan University

Muhammad Razi

Professor of Computer Information Systems