Case Study: World Animal Protection achieves greater global impact and streamlined finances and operations with Microsoft Dynamics 365

Carity puts its resources to work where it matters

World Animal Protection is an international animal-welfare charity that needed to get more value from limited resources by improving transparency, consistency and control across its global finances, operations and sponsorships. The organization faced fragmented, spreadsheet-driven processes that made it hard to track donors, budgets and project delivery while maintaining accountability to supporters.

By implementing Microsoft solutions—including Dynamics NAV and Dynamics CRM/Dynamics 365 for Sales, Azure and Office 365—World Animal Protection consolidated disparate systems, streamlined workflows and improved visibility into donors and budgets. The change reduced administrative friction, increased financial accountability and gave teams a uniform approach that lets staff spend less time in the office and more time delivering impact in the field.

World Animal Protection

Simeon Lewis

International Head of IT