Case Study: Priva achieves faster innovation and unified global sales and marketing with Microsoft Dynamics 365

Forging a sustainable future with the help of the cloud

Priva, a Netherlands–based provider of sustainable horticulture and building-control solutions with about 450 employees, helps growers and buildings reduce energy and water use. To scale globally and speed innovation to market, the company needed to unify sales and marketing processes across worldwide offices and automate digital operations while preserving customer focus.

Priva adopted Microsoft Dynamics 365 for Customer Service and Operations alongside Azure, Office 365, SharePoint, and Yammer, integrating data and workflows on a single platform. The solution improved lead management, reporting, and forecasting, enabled real-time monitoring and analytics of installations, reduced resource waste for customers, and gave Priva a scalable foundation to respond faster to customer needs and accelerate growth.

Priva

Paul Ossewold

VP for Digital Operations