Case Study: Pack’n Fresh achieves faster, smarter growth with Microsoft Dynamics 365 Business Central

Power Central and Ingram Micro Cloud use Dynamics 365 Business Central to scale food industry small businesses

Pack’n Fresh, a Texas-based food packaging small business, faced rapid growth during the COVID-19 pandemic but struggled with scattered spreadsheets, QuickBooks, manual data entry, and inconsistent product and vendor data. These issues made it hard to manage inventory, ordering, and compliance with FDA and FSMA requirements, and limited its ability to scale efficiently. Microsoft Dynamics 365 Business Central was selected as the ERP foundation to help unify operations.

Microsoft Dynamics 365, working with partners Power Central and Ingram Micro Cloud, implemented a customized Dynamics 365 Business Central solution with Power BI and Azure Machine Learning to clean and unify data, then connect accounting, sales, purchasing, warehousing, and inventory in one cloud platform. The result was major time savings and better decision-making: daily tactical planning dropped from six hours to 30 minutes, the CEO’s decision-making time fell from over 20 hours a week to 20 minutes a day, and Pack’n Fresh gained clearer visibility into its most profitable products and key vendors to support future growth.

Pack’n Fresh

Tariq Usmani

Chief Executive Officer