Case Study: Kotahi achieves 40x faster customer demand forecasting with Microsoft Dynamics 365

New Zealand’s supply chain leader Kotahi unlocks new opportunities with AI

Kotahi is New Zealand’s supply-chain collaboration leader, working with over 50 exporters, importers, and partners to simplify import/export and keep the country competitive globally. Facing industry disruption from emerging technologies, Kotahi needed a scalable platform—an ERP, data lake, and integration layer—to improve demand forecasting, operational efficiency, and reduce commercial risk while enabling new customer services.

Kotahi migrated its technology to Azure and deployed Azure Data Lake/Factory/Machine Learning, Databricks, Dynamics 365, Power BI, and Power Apps to centralize data, automate finance, and build customer-facing tools. The transformation delivered 40x faster demand forecasting, booking times cut by more than half, chilled-container reports that halve decision time, reduced commercial risk, and new revenue-generating products and better internal collaboration.

Kotahi

Belinda Leslie

Head of People and Communications