Case Study: International Burch University achieves practical ERP and CRM skills to boost graduate employability with Microsoft Dynamics 365

A Microsoft Dynamics 365 Case Study

Preview of the International Burch University Case Study

Private University Helps Students Acquire Real-World ERP and CRM System Experience

Burch University, a private international university in Sarajevo, needed to close the gap between classroom theory and practical workplace skills for its economics and finance students. Facing industry demand for graduates with ERP/CRM experience, the university partnered with Emerging Markets Consultants and sought a solution to give students real-world system exposure.

The university enrolled in the Dynamics Academic Alliance and deployed Microsoft Dynamics NAV, integrating a practical “ERP System” course taught in modern classrooms with sessions delivered by the partner. Implementation was fast and easy; students gained hands-on ERP/CRM experience, boosting graduate employability and strengthening the university’s competitive position in the job market.


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International Burch University

Zafer Konakli

Head of International Business Department


Microsoft Dynamics 365

1201 Case Studies