Case Study: Cambridge Forums achieves secure, anywhere access and modernized CRM with Microsoft Dynamics 365

Getting up-to-date at Cambridge Forums

Cambridge Forums, a Toronto-based company founded in 2005 that runs exclusive, high-level continuing‑education events for legal executives worldwide, was hampered by aging on‑premises infrastructure. Legacy Citrix and an out‑of‑date Dynamics installation caused user lockouts during events, prevented timely updates, created security vulnerabilities, and forced stressful, after‑hours recovery work across time zones.

Partnering with 360 Visibility, Cambridge Forums moved to a Microsoft Cloud stack—Office 365, Dynamics 365 on Azure, Teams—replacing the old Citrix setup and migrating CRM to the cloud. The switch restored anytime/anywhere access, delivered up‑to‑date apps with minimal learning curve, returned administrative control (easy password resets), avoided new server costs with 99.9% uptime guarantees, and significantly improved security and compliance monitoring.

Cambridge Forums

Joel Darnell

Director, Infrastructure & Technology