Case Study: CaseLines achieves secure, efficient digital courtrooms and major cost savings with Microsoft Dynamics 365

CaseLines, digitally transforming courtrooms

CaseLines is a UK legal-tech company that digitises courtrooms, tackling the inefficiencies of paper-based evidence bundles and the operational challenges of managing dynamic, secure case material across multiple users. Traditional workflows relied on heavy printing, duplicate indexing and risky data transfers that slowed hearings and drove up costs.

Using Microsoft Azure and Dynamics CRM, CaseLines provides a browser-based, secure Digital Courtroom with centralised, real-time evidence bundles, collaboration tools (annotations, hyperlinks, video streaming) and integrated diary and hearing management via single sign-on. The platform has stored 24 million pages (saving enough paper to match the Burj Khalifa in height), cut copying and indexing costs, sped up case preparation and pleas, and is now used across Crown Courts, the Supreme Court and many tribunals in England and Wales.

CaseLines