Case Study: Eyeful Presentations achieves 20% growth and stronger client relationships with Microsoft Dynamics 365

Four secrets to make your global business great

Eyeful Presentations Ltd., a small UK firm that provides presentation tools, training and guidance to customers worldwide, depended on repeat business for 80% of its revenue. Growth was being held back by an ill-fitting Salesforce CRM and low tool adoption, threatening the company’s ability to manage client relationships and scale.

Eyeful implemented Microsoft Dynamics 365 for Customer Service (Dynamics CRM Online) with Microsoft Consulting Services, using cloud deployment and Office 365 integration for fast user adoption. The new solution improved client data mining and relationship management, increased average order value, delivered about 20% growth, and made the company more efficient and competitive with larger firms.

Eyeful Presentations

Simon Morton

Founder