Salesforce B2B Case Studies & Customer Successes

2U - Customer Case Study

2U

James Kenigsberg

Co-Founder and Chief Technology Officer

3M tackles COVID-19 fraud to help protect frontline workers

3M

Andy Moldenhauer

Chief Product Owner, Customer Relationship Management

5P Consulting helps companies disrupt industries, not families

5P Consulting

Y’vonne Ormond

Chief Executive Officer and Founder

AAA Carolinas is driven to provide the best member experience with Salesforce Architects

AAA Carolinas

Richard Sexton

Chief Marketing Officer

ABB is connecting with customers better than ever before by pioneering industrial digitalization

ABB

Ulrich Spiesshofer

Chief Executive Officer

ABS-CBN Delivers New Business Model for Social Media with Salesforce Marketing Cloud

ABS-CBN

Donald Lim

Chief Digital Officer

Leveling up on customer service with Salesforce

Activision, Inc.

Robert Schmid

Chief Infomation Officer

Addison Lee goes the extra mile for its customers with Salesforce

Addison Lee

Ian Cohen

Chief Product and Technology Officer

By putting shoppers at the center of its business, adidas keeps winning

Adidas

Kasper Rørsted

Chief Executive Officer

ADP reps make every moment a selling moment with Salesforce

ADP

Dan Page

Vice President of Sales Automation

ADT trusts Salesforce with its customers

ADT Security Services

Julie Binder

VP Corporate Communications

The sky is the Limit as Airasia Overhauls Its Customer Support for a New Generation

AirAsia

Mimi Phua

Group Head of Customer Happiness

Retailer Aldo blazes a new path to customers with 1-to-1 communications

ALDO

Patrik Frisk

Chief Executive Officer

Algonquin College Transforms the Student and Employee Experience with Salesforce

Algonquin College

Doug Wotherspoon

Executive Director of Advancement

Align brings smiles to millions with Salesforce

Align Technology

Sreelakshmi Kolli

Chief Information Officer

Alutiiq - Customer Case Study

Alutiiq

Allen Hines

Senior Vice President, Strategic Operations

AWS grows from a startup to a powerhouse with millions of customers thanks to Salesforce

Amazon Web Services

Ariel Kelman

Chief Marketing Officer

American Express is redefining customer service for the 21st Century with Salesforce

American Express

Greg Keeley

EVP Global Corporate Payments

American Red Cross helps people faster with Salesforce

American Red Cross

John Crary

CIO

Amica is raising the standard for insurance customer service with CRM

Amica

Peter Moreau

Chief Information Officer

Amtrak Is a Trailblazer, Bringing an Innovative Spirit to Classic Americana

Amtrak

Morrell Savoy

Vice President of Long Distance Operations

AnaVation demonstrates the business value that comes from running mission-critical work on a FedRAMP High cloud platform

AnaVation

Aimee Medonos

Principal

Salesforce rises to the top of Angie’s List

Angie's List

Amanda Jack

Senior Director of Account Management

Angie’s List - Customer Case Study

Angie's List

Ankidyne Playground builds loyalty and revenue using Salesforce

Ankidyne

Padmanabhan

Founder

The Arizona Registrar of Contractors is a trailblazer, issuing and maintaining contractor licenses with a customer-centric approach

Arizona Registrar of Contractors

Jeff Fleetham

Director

ASU drives innovation across campus with Salesforce

Arizona State University

Stacey Lippert

Director for Student-Centric Initiatives

Customer visibility keeps everyone on the same page

Asana

Brian Boroff

Head Of Customer Success & User Operations

ASCAP increases revenues 40% with Salesforce

ASCAP

John Johnson

Senior Vice President, Licensing Operations & Systems

Ashray Akruti brings hope to the hearing impaired with Salesforce

Ashray Akruti

D.P.K. Babu

Director and MD

Asirvad Microfinance builds customer trust with Salesforce

Asirvad Microfinance Limited

Anand Sharma

Chief Technology Officer

Aston Martin gears up for growth with Salesforce

Aston Martin

Andy Palmer

President and Chief Executive Officer

Atlantic Diving Supply (ADS) - Customer Case Study

Atlantic Diving Supply (ADS)

Chris Philbrick

Vice President of Marketing

Avaya embeds intelligent insights into CRM workflows using CRM Analytics Plus

Avaya

Mariano Salatino

Vice President of Sales Operations

When it comes to ecommerce, label manufacturer Avery Dennison covers the globe

Avery Dennison

Dimitri Savelieff

CRM Developer

Social Interactions are the Foundation of Avon’s business

Avon

Donagh Herlihy

Chief Information Officer

AXA knows what customers need before they need it with Salesforce

AXA

Darrell Sansom

Chief Customer & Innovation Officer

Baby Saffron spices up its distribution network and scales for growth

Baby Saffron

Avneesh Chhabra

Managing Partner

BAE Systems’ Electronic Systems sector sets the example for how to solve technical debt and focus more time and energy on the customers at the heart of the mission

BAE Systems

Elizabeth Whelan

Senior Manager of Business Development

Barclays unlocks new opportunities with greater engagement

Barclays

Jackie Uhi

UK Managing Director

Bart - Customer Case Study

BART

Alicia Trost

Communications Director

Salesforce helps Bel reach its growth targets

BEL Group

Yves Gauguier

CIO

Belkin connects employees to customers

Belkin

Deanna Johnston

CIO

Bennett, Coleman & Co Ltd serves up newsworthy customer experiences with Salesforce

Bennett, Coleman & Co. Ltd.

Rajeev Batra

CIO

How Bentley Motors Is Reimagining Its Customer Experience for the Next 100 Years

Bentley Motors

Adrian Hallmark

Chairman and Chief Executive Officer

Bespoke Collection - Customer Case Study

Bespoke Collection

Paul Leary

President & Partner

Best Buy Canada boosts customer experience ratings by building stronger relationships

Best Buy Canada

Thierry Hay-Sabourin

Senior Vice President of Ecommerce and Information Technology

How Black Diamond elevates personalized commerce experiences

Black Diamond

Adam Smart

Senior Web Merchant

BMC Software - Customer Case Study

BMC Software

Bob Beauchamp

Chairman and Cheif Executive Officer

Boggi Milano delivers on the omni-channel promise

Boggi Milano

Riccardo Milani

Omni-Channel Manager

The innovative spirit of BRP reinvents the powersports experience

Bombardier Recreational Products

Chris Dawson

Vice-President and General Manager

Bossini uses Commerce Cloud to drive international growth

Bossini

Vincent Hung

Senior Manager of Ecommerce

Box streamlines territory management and keeps sales moving with Data.com

Box

Lesley Young

GM of Commercial Sales and Sales Operations

Brooks builds long-running success with Commerce Cloud

Brooks

Meredith Han

Senior Director of Global Ecommerce

Salesforce helps Brown-Forman employees work better together and save time

Brown-Forman

Jennifer McClinton

Director of Technology Development

Brunello Cucinelli elevates humanity and economic dignity with fashion

Brunello Cucinelli

Communications & Digital Director

How to deliver on (and realize the benefits of!) digital transformation like Bushfire Recovery Victoria

Bushfire Recovery Victoria

Eric Savoie

Director, Planning and Coordination

Upping the ante for excellent service

Caesars Entertainment

David Koloski

Vice President, VIP Innovation & Operations

The California Governor’s Office of Emergency Services is a trailblazer, getting frontline workers the PPE supplies they need to fight COVID-19

Cal OES

Grady Joseph

Assistant Director, Recovery Operations

Calamos Investments arms its financial advisors with the best information by sending personalized messages across the digital experience

Calamos

Chris Howard

VP of Digital Marketing and Design

Camm & Hooper helps customers to celebrate in style with Salesforce

Camm & Hooper

Darren Hart

Director of Sales

Canon focuses on its customers with Salesforce

Canon

Haruo Murase

Chairman

Canva expands its footprint with the help of Salesforce

Canva

John Eitel

Global VP, Sales & Success

Matching companies with the right talent (with help from Salesforce)

CareerBuilder

Lindsey Nelson

Vice President of Sales Productivity

Cargill uses technology to grow produce, farms, and customer loyalty

Cargill

Greg Hocamp

Senior IT Manager

How a neighborhood bakery retains its local feel while expanding worldwide

Carlo's Bakery

Buddy Valastro

CEO

How CarMax Is Disrupting Automotive Retail for a Second Time

CarMax

Shamim Mohammad

Chief Information and Technology Officer

Cartrawler gets into high gear with Marketing Cloud Accelerators

CarTrawler

Glen Lowis

Head of CRM

Casey’s personalizes messaging 30x faster with real time data

Casey’s

Art Sebastian

VP of Digital Experience

CBT Nuggets delivers personalized training with Premier+ Success

CBT Nuggets

Cara Conner

Salesforce Developer

CDR Maguire manages, automates, and connects mission-critical business processes on the cloud

CDR Maguire

Tina Vidal

Executive Vice President

CEAT uses technology to help micro-retailers in rural India race ahead

CEAT

Arnab Banerjee

Executive Director

Cebu Pacific Air Takes Customer Care to New Heights

Cebu Pacific Air

Candice Iyog

Vice President Marketing and Distribution

CenturyLink successfully pivots to the cloud with Salesforce

CenturyLink

John Serdinsky

CenturyLink

CGU delivers exceptional partner and customer service with Salesforce

CGU Insurance

Ian Frew

CIO

Chambers Gasket builds a self-service B2B online storefront

Chambers Gasket & Manufacturing Company

G. Michael Kenny

President

Change.org empowers users to make a difference with the help of Marketing Cloud

Change.org

Alice Cornell

Director of Email Deliverability

Salesforce.com Tools Up Singapore Changi Airport for First Class Customer Experiences

Changi Airport

Tan Lye Teck

Executive Vice President

Schwab invests in new platforms to help independent advisors

Charles Schwab Corporation

Brian Shenson

Vice President, Advisor Technology Solutions

Christy Sports amps up digital customer experiences in three months

Christy Sports

Harvey Bierman

Vice President of Digital

Cisco meets demanding Service Level Agreements with the Signature Success Plan

Cisco

Anupama Rao

Service Manager

Citrix launches new support channel with help from Accelerator

Citrix

Kevin Kovalcik

Senior Manager of Services Systems

The city and county of Denver delivers an exceptional customer experience

City and County of Denver

Christine Binnicker

Deputy CIO

Boston helps citizens and businesses thrive with Salesforce

City of Boston

Martin J. Walsh

Mayor of Boston

The City of Chicago is a Trailblazer in Delivering Government Services with Greater Efficiency

City of Chicago’s 311 City Services Call Center

Derrick Brownlee

Managing Deputy CIO

The City of Grande Prairie embraces digital-first customer service

City of Grande Prairie

Douglas McGuire

Corporate Efficiency Advisor and Citizen Experience Supervisor,

Palm Coast, Florida, is a Trailblazer, streamlining government services across the city

City of Palm Coast, Florida

Matt Morton

City Manager

How the City of Toronto reinvented its internal systems and improved how they communicate with their community

City of Toronto

Gary Yorke

Director 311

CitySprint packages up great customer service with Salesforce

CitySprint

Rosie Bailey

Business Development Director

Cleartrip uses technology to soar to new heights

Cleartrip

Sukesh Shetty

Head of Corporate Business

Co-op boosts customer spend and satisfaction with personalised resolutions

Co-op

Claire Carroll

Head of Sales and Service

Coca-Cola Enterprises - Customer Case Study

Coca-Cola Enterprises

Ulrik Nehammer

Chief Executive Officer

The need for a connected journey for those with hearing loss

Cochlear

Chris Smith

Cheif Executive Officer

Code.org builds partnerships to expand computer science education with Salesforce and Pardot

Code.org

Maria Choi

Heads of Fundraising and Partnerships

Cohen Handler - Customer Case Study

Cohen Handler

Ben Handler

Chief Executive Officer

College for America at Southern New Hampshire University Modernizing Higher Education for Working Adults

College for America

Brian Peddle

Chief Technology Officer

College Forward is driving graduation rates higher with Artificial Intelligence

College Forward

Austin Buchan

Chief Executive Officer

Colorado Health Care Policy and Financing’s Investment in a Digital Contact Center Is an Investment in Its Mission

Colorado Department of Public Health and Environment

Larry Wolk

Executive Director and Chief Medical Officer

Salesforce helps move Columbia Business School Executive Education from the classroom to the community

Columbia Business School

Gershom Gannon-O’Gara

Senior Associate Director, Information Design and Technology

Comcast relies on the Signature Success Plan for key sales operation systems

Comcast

David Cardoza

Signature Support Engineer

Comcast supercharges field sales with an easy-to-use app built on the Salesforce Platform

Comcast

Todd Goodbinder

Vice President of Sales

Salesforce helps Comcast-Spectacor turn customers into fans

Comcast Business

Shawn Tilger

SVP of Business Operations

Common makes city living a breeze with Salesforce

Common Living

Eric Rodriguez

Senior Vice President of Operations

Commonwealth Bank of Australia - Customer Case Study

Commonwealth Bank of Australia

ConAgra Foods Sees Dramatic Jump in Brand Lift After Using Data to Run Targeted Campaign

ConAgra Foods

Heather Dumford

Global Marketing Director

Concretia lays the foundations for rapid, process-driven growth with Salesforce

Concretia

Rajesh K

Founder and Managing Director

Cosmo Films Embraces its Digital Future with Salesforce

Cosmo Films

Jagdip Kumar

Chief Information Officer

Cpl is a Trailblazer and an innovator in the recruiting industry

CPL Resources

Kevin Sweeney

IT Director

Crèdit Andorrà is a Trailblazer in personalized banking services

Crèdit Andorrà

Josep Escoriza

IT & Organization & Operations Director

How Cruise drives efficiency and boosts productivity

Cruise

Nathan Leddy

Strategy and Operations Manager

Dealstruck grows by helping small businesses find healthy financing

Dealstruck

Candace Klein

Chief Strategy Officer

Salesforce Drives DCSI Service Innovation to Improve the Lives of People with Disabilities

Department for Communities and Social Inclusion

Joe Young

Director

Washington D.C.’s Department of Health Care Finance is a trailblazer, reinventing caseworker training and support

Department of Health Care Finance

Paul Hunt

Organizational Change Management Lead

Salesforce helps Design Within Reach increase sales

Design Within Reach

John Edelman

Cheif Executive Officer

disguise puts customers in the spotlight with Salesforce

Disguise

Christian Vaughan

Chief Marketing Officer

DistilledSCH empowers customers with richer insights with Salesforce

DistilledSCH

Adam Ferguson

Commercial Director

DMGT thrives with new social technologies

DMGT

Lord Rothermere

Chairman

DMI Finance reimagines lending in India with Salesforce

DMI Finance

Shivashish Chatterjee

Co-Founder

Data.com helps to take DocuSign’s territory planning worldwide

DocuSign

Tiffany Munson

Director of Global Sales Operations

With Salesforce, DonorsChoose.org gives every donor a personalized philanthropic experience

DonorsChoose.org

Katie Bisbee

Chief Marketing Officer

The Douglas-Omaha Technology Commission is a trailblazer, modernizing IT to provide constituents and employees alike with a better digital experience

Douglass Omaha Technology Commission (DOTComm)

Vijay Badal

Director of Web Applications

DPD provides a better service to millions of consumers with Salesforce

DPD

Dwain McDonald

CEO

The sky's the limit for DroneDeploy with Google and Salesforce

DroneDeploy

Brandon O’Sullivan

VP of Sales and Customer Success

DTDC innovates service as it pursues 2020 vision for growth

DTDC

Mrinal Chakraborty

Executive Vice President, Technology and Innovation

Going the extra mile for customers drives a retention rate of 99%

DUFL

Bill Rinehart

Founder and CEO

Duha Group innovates by inviting their customers into the manufacturing process using Salesforce

DuhaGroup

Rick Duha

Managing Director

Dunkin’ Brands - Customer Case Study

Dunkin’ Brands

John Costello

President Global Marketing & Innovation

Global manufacturer Dynacast deploys Salesforce to globalize its data

Dynacast

Tom Kerscher

Chief Sales Officer

e.l.f. Cosmetics’ customer experience is a thing of beauty

e.l.f. Cosmetics

Tarang Amin

Chief Executive Officer

Easterseals and Salesforce take on autism and disability together

Easterseals

Robert Van Tuyl

Chief Innovation Officer

Building a Sales Process for a New Market

Easy Taxi

Michel Glezer

COO

ECCO takes steps to ensure a seamless experience — from the web to the store

ECCO

Dana Schwartz

Director of Marketing and Ecommerce

Investing in Technology for Guaranteed Returns on Customer Satisfaction

Edelweiss

Anshu Kapoor

Head of Wealth Management

Electronic Arts goes social to take its game to the next level

Electronic Arts

Jeff Bradburn

Senior Director of Support Systems

Manufacturing Conglomerate Kick-Starts Digital Transformation with Salesforce

Electrotherm

Vishad Rahangdale

Chief Information Officer

Elettric80 reinvents Industry 4.0 solutions with the help of Salesforce

Elettric80

Matteo Raccanelli

Customer Service Director

A trusted educational leader embraces its digital future with Salesforce

Encyclopaedia Britannica

Jorge Cauz

President

How engelhorn Boosts Conversions and Drives Revenue with AI

engelhorn

Kirstin Hesse

Director of Online Merchandising

ENGIE empowers customers to transition to zero carbon

ENGIE

Isabelle Kocher

Chief Executive Officer

Eurostar keeps the customer experience on track with online apps, social conversations, and 360-degree profiles

Eurostar

Simon Shaw

Head of Customer Contact Strategy

Farmers Insurance® puts the latest technology into its agents’ and customers’ hands

Farmers Insurance

Ron Guerrier

Chief Information Officer

Federal Home Loan Bank of Atlanta is a Trailblazer, Empowering Employees to Empower Communities

Federal Reserve Bank of Chicago

Scott Brennan

Director of Sales

Fenwick brings its unique shopping experience to a larger audience with Salesforce

Fenwick

Kate Smyth

Digital Director

How Fike Delivers Revolutionary Sales and Service Under Pressure

Fike Corporation

Chad Lowman

Director

The Financial Times scoops the competition in the digital age

Financial Times

Christina Scott

Chief Information Officer

Fireclay forges strong growth with Salesforce

Fireclay Tile

Eric Edelson

Chief Executive Officer

FireEye automates quoting and gains faster approval time while cutting invalid orders in half with Salesforce CPQ

FireEye

Krista Gray

Senior Manager, Customer Experience

Fisdom Blends Analytics and Innovation to Take Investing Mainstream

Fisdom

Sai Charan Teja

Head of Analytics

Fisher & Paykel reinvents its service experience for customers across the globe

Fisher & Paykel

Rudi Khoury

General Manager, Sales and Operations

Flight Centre’s rapid journey to streamlined procurement is powered by Salesforce

Flight Centre

Calvin Goulding

Chief Information Officer

Foodstuffs supplies New Zealanders the best shopping experience possible

Foodstuffs

Kylie De Vries

Wholesale Ecommerce Product Owner

Formula 1 boosts fan satisfaction to 88% by making every second count

Formula 1

Matthew Kemp

Senior CRM and Customer Operations Manager

How FOX Sports transformed event production operations

Fox Sports

Gina Porretti

Senior Vice President, Studio Operations

Franklin Templeton uses Salesforce to reach investors across India

Franklin Electric

Juzer Tambawalla

Head of Marketing

Fulton Hogan quickly builds iOS apps and more to provide amazing employee experiences

Fulton Hogan

Chris Strydom

Senior Systems Analyst

G Adventures explores new customer experiences with Salesforce

G Adventures

Neil Hamdani

Chief Insider & Customer Advocate

Collaboration Helps GE Aviation Bring Its Best Inventions to Life

GE

Beth Comstock

CMO, GE

How GE Renewable Energy deployed a digital commerce portal in just 10 weeks

GE

Livia Miyabara

Marketing & Strategy Leader

GE Appliances closes the gap with virtual service

GE Appliances

Jim Gothard

Executive Director, Call Center

An innovator in financial services transforms into a leader in software technology

GE Capital

Peter Hasslund

Chief Information Officer of North America Leveraged Lending

Genesys maps new direction for sales

Genesys

Rakesh Bhambhani

Chief Business Officer

GeniusU Builds Global Business with Salesforce Marketing Cloud

GeniusU

Suraj Naik

General Manager & Chief Marketing Officer

George Street says I do to success with Salesforce

George Street

Michelle Mantel

Architect/ Senior Business Analyst

GEP tackles COVID-19 disruptions for customer global supply chains with Salesforce

GEP

Sandeep Nayar

Director

Godiva refreshes microsite experiences to engage corporate clients

Godiva Chocolatier

Erin Darden

Ecommerce Manager

Godrej Group Turns Up the Volume on Customer Conversations

Godrej

Pankaj Parihar

Vice President and Head of Digital Marketing

Grupo Antolin Accelerates into New Products with Salesforce

Grupo Antolin

Daniel Pardo

Head of Business Development in the Lighting and Human Machine Interface (HMI) Area

GSA and Salesforce transform the way government does business

GSA

Sonny Hashmi

Chief Information Officer

How Guess has increased online sales with greater personalization and digitalization

GUESS?, Inc.

Carlos Alberini

Chief Executive Officer

Harvard Business Publishing personalizes client relationships with Salesforce

Harvard Business Publishing

Ian Fanton

VP Global Sales

HCL - Customer Case Study

HCL

Manoj Kumbhat

Senior Vice President and Chief Information Officer

Headspace champions wellbeing and accelerates its growth

Headspace

Alexandria Smith

Global Sales Development Manager

Transforming Healthcare With Salesforce

Health Leads

Zach Goldstein

Director of Systems and Technology

Mobile apps are a sweet addition to Hershey’s business

Hershey

Richard Primus

Senior Director Global Commercial Systems

Home First Finance Rethinks Lending to Narrow India's Home Ownership Gap

Home First Finance

Ajay Khetan

Chief Operating Officer

Hotel Tonight - Customer Case Study

Hotel Tonight

Patrick Cheeseman

Head of Customer Support

HMH turns information into intelligence with Wave Analytics

Houghton Mifflin Harcourt

Brook Colangelo

Chief Technology Officer

How Humana uses data to bring patients back to the doctor

Humana

Chris Walker

Associate Vice President, Engagement Marketing

Humu makes the workplace a better place with Salesforce

Humu

Laszlo Bock

Founder

Huntington increases sales with Salesforce

Huntington National Bank

Jim Baron

Executive Vice President Director – Retail Sales and Service

Community connections help veterans come home

IAVA

Paul Rieckhoff

Founder and Chief Executive Officer

How IBM’s collaborative communities build a more vibrant work culture

IBM

Arvind Krishna

Chairman & CEO

Icebreaker uses Commerce Cloud Einstein to Power Product Recommendations.

Icebreaker

Brian Hoven

Global Head of eCommerce

How small business ICS+ experienced big wins in productivity

ICS+

Bernard Morgan

CEO and President

IDFC Asset Management Company delivers personalised online experiences to customers with Salesforce

IDFC Bank Ltd.

Shwetal Kothari

Vice President – Digital Marketing

Indian School of Business & Finance - Customer Case Study

Indian School of Business & Finance

Jitin Chadha

Founder and Director

Indiana Bureau of Motor Vehicles develops an omnichannel customer service strategy on the cloud

Indiana Bureau of Motor Vehicles

Susan Guyer

Chief Communication and Engagement Officer

Indiattitude welcomes international visitors, and readies for global expansion

Indiattitude

Amit Saroj

Founder & Chief Executive Officer

Infer - Customer Case Study

Infer

Nate Gemberling

Sales Manager and Team Lead

InMobi steps up mobile advertising using Salesforce

InMobi

Abhay Singhal

Co-founder and Chief Revenue Officer

Salesforce helps Inspirato make personal connections with luxury travelers

Inspirato

David Kallery

President

The Inter-American Development Bank is a Trailblazer, creating a data-driven loans and grants process that transforms communities nestled into the heart of the mission

Inter-American Development Bank

Federico Basañes

Knowledge, Innovation, and Communication Sector Manager

Intuit relies on Salesforce for business continuity during peak times

Intuit

Shailendra Revankar

CRM Engineering Team Manager

Intuitive Surgical redefines patient care with connected robots

Intuitive Surgical

Christopher Hoster

Head of Center of Excellence

iolo technologies improves email marketing with Salesforce Accelerators

Iolo

Dave Walters

Email Marketing Manager

iQor transforms from BPO to digital services provider with Salesforce

iQor

Sandeep Vaid

Vice President, Information Technology

iSelect transforms to become Australia’s Life Admin Store

iSelect

Scott Wilson

Managing Director & CEO

Janalakshmi scales with Salesforce to reach more of the urban poor

Janalakshmi Financial Services

Ramesh Ramanathan

Chairman

Japan Airlines aligns employees to improve service in the skies

Japan Airlines

Tadashi Fujita

Senior Managing Executive Officer

John Hancock begins a new legacy with digital experiences

John Hancock

Len van Greuning

VP, Technology Officer

True growth takes innovation Johnny’s Selected Seeds has it in spades

Johnny’s Selected Seeds

Gretchen Kruysman

Co-Chief Executive Officer

Johnson Controls Connects Asia Sales Community and Targets Strategic Growth

Johnson Controls

Scott Avirett

Director of Sales

Junglee Games provides a winning customer experience with Salesforce

Junglee Games

Kapil Rathee

President

Salesforce DMP Helps the Kellogg Company Reduce Wasted Spend and Drive New Value

Kellogg's

How Kellogg suggests products that maximize shelf revenue for its retail customers

Kellogg's

Rob Birse

Vice President, Global Advanced Analytics, AI, and B2B Ecommerce

Kelly Services puts social tools to work

Kelly Services

Carl Camden

President and CEO

KFC India drives personalisation as consumer tastes widen

KFC

Moksh Chopra

Chief Marketing Officer

Kimberly-Clark depends on social technologies

Kimberly Clark

Ramon Baez

Chief Information Officer

Kimpton Hotels & Restaurants gives personal service even more personality with the help of Salesforce

Kimpton Hotels & Restaurants

Kathleen Reidenbach

Senior Vice President of Marketing

Kiva brings new levels of innovation to global microfinance

Kiva

Matt Flannery

CEO and Co-Founder

KLAY Schools looks to hit milestones early with Salesforce

KLAY Prep Schools and Day Care

Priya Krishnan

Chief Executive Officer

KLM Royal Dutch Airlines - Customer Case Study

KLM Royal Dutch Airlines

Viktor van der Wijk

Director of Digital Marketing at Air France KLM

KONE keeps people on the move with Salesforce

KONE

Antti Koskelin

Chief Information Officer

Salesforce is just the ticket for Kuoni Global Travel Services

Kuoni Global Travel Services

Martin Jones

Senior Vice President for Global Sourcing and Commercial Development for GTA

L'Oréal creates unique beauty experiences with a data-driven approach

L’Oréal

Nicolas Hieronimus

Chief Executive Officer

L&T Realty constructs connected customer experiences with Salesforce

L&T Realty

Ajay Nambiar

CX Head

L.A. Metro’s TAP Program is a Trailblazer in building the next-generation, seamless transit experience

LA Metro

Robin O'Hara

Executive Officer responsible

Labelux delivers cohesive, innovative ecommerce across the globe with Commerce Cloud

Labelux

Harriet Williams

Group Multichannel Director

Lake County Health Department and Community Health Center - Customer Case Study

Lake County Health Department and Community Health Center

Jefferson Mcmillan-wilhoit

Director, Health Informatics and Technology

LanguageLine stays up and running with Salesforce Mission Critical Support

LanguageLine

Jeff Cordell

Chief Information Officer

Larimer County, CO deploys an agile, comprehensive, COVID-19 emergency response management system on the cloud

Larimer County

Joseph Schreurs

Application Services Manager

LaRosa’s Family Pizzeria finds its secret sauce with Marketing Cloud

LaRosa's Pizzeria

Pete Buscani

Executive Vice President of Marketing

No customers are left behind as LendingTree scales skyward

LendingTree

Jason Stefanacci

Director, Business Enablement

Les Mills is building business muscle with Salesforce

Les Mills

Phillip Mills

CEO

LEVIEV Extraordinary Diamonds’ business sparkles with Salesforce

LEVIEV

Paul Raps

CEO

Liberty Asia Uses Cutting-Edge Tech to Fight Modern-Day Slavery

Liberty Asia

Duncan Jepson

Founder

Lilly is personalizing the patient experience with Salesforce

Lilly

Rob Brown

Chief Marketing Officer

LivingSocial shows customers they’re the real deal

LivingSocial

The Louisville Metro Department of Public Health and Wellness distributes vaccines fast and efficiently with the cloud

Louisville Metro Department of Public Health and Wellness

SarahBeth Hartlage

Medical Director

Luxury Escapes takes sophisticated travel mainstream

Luxury Escapes

Blake Hutchison

General Manager

M1 reinvents itself to become a digital-first telco

M1

Nathan Bell

Chief Digital Officer

Macy’s delivers centralized HR tool with support from Cloud Services

Macy's

Brent Kueper

Director of HR Reinvent

Maersk Line makes waves with greater digitalization and personalization

Maersk

Vincent Clerc

Chief Commercial Officer

Mahou Moves Beer Lovers to the Bars Through Multichannel Marketing

Mahou San Miguel

Leticia Juristo

Digital Intelligence Marketing Manager

Manheim boosts Salesforce adoption and productivity with Accelerators

Manheim

Megan Smith

Senior CRM Campaign Manager

Marian University creates efficiency across campus with Salesforce

Marian University

Mark Apple

Vice President of Marketing Communications

Marriott takes care of customers with innovation in the hands of every agent

Marriott

Stephanie Linnartz

Global Chief Commercial Officer

Mashgin enhances customer satisfaction and team unity with Salesforce

Mashgin

Bennett Bennett

Head of Customer Success and Support

McKinley Equipment is built on trust and powered by Salesforce

McKinley Equipment

Kevin Rusin

CFO

How Mercedes-Benz is partnering with Salesforce to become an even more customer-centric company

Mercedes Benz

Ola Källenius

Chief Executive Officer

Mercer channels Salesforce super powers for era of engagement

Mercer

Cambell Holt

Consumer Marketing Leader

The Metropolitan Washington Airports Authority is a Trailblazer in delivering a responsive, data-driven travel experience

Metropolitan Washington Airports Authority

Goutam Kundu

Chief Information Officer

Michelin is collaborating with customers to drive superior service now and down the road

Michelin

Eric Chaniot

Chief Digital Officer

Michigan Health Information Network puts the care back into healthcare with Salesforce

Michigan Health Information Network

Tim Pletcher

Executive Director

How MillerKnoll uses sustainability data to impact everything from products to the planet

MillerKnoll

Gabe Wing

Director of Sustainability

How MIMIT Personalized Healthcare During COVID-19

MIMIT Health

Parajmit Chopra

Founder, Chairman

How Mindbody leverages the Premier Success Plan to enable a single source of truth for all customer activities

Mindbody

KC Duggan

Director of Revenue Systems

You’re hired Salesforce helps recruiting firm employ thousands of Canadians each year

Mindfield

Cameron Laker

CEO & Co-Founder

Mindtree increases sales velocity to surpass $1bn in revenue

Mindtree

Sanjeev Babel

Associate VP, Corporate Strategy, Planning, M&A and Sales Excellence

Minnesota Housing is a Trailblazer, unlocking detailed visibility across the organization

Minnesota Housing

Chris Larson

IT Product Manager

Media company Mission improves lives through the power of storytelling

Mission

Ian Faison

Chief Content Officer

Salesforce is behind the rapid growth of a leading affordable-care organization

MissionPoint Health Partners

Michael Gardner

VP, Finance and Operations

Mitel makes better business decisions with Salesforce

Mitel

Wes Durow

Chief Marketing Officer

MobilityWorks improves more lives with the help of Salesforce

MobilityWorks

Jeff Smith

Director of information technology

myEDmatch - Customer Case Study

myEDmatch

Alicia Herald

Founder

NMIMS Global Access School for Continuing Education transforms into a digital-first university with Salesforce

Narsee Monjee Institute of Management Studies

Rajiv Shah

Chief Executive Officer

National Cancer Institute - Customer Case Study

National Cancer Institute

Allen Badeau

Chief Technology Officer

NBCUniversal puts the spotlight on social collaboration

NBCUniversal

Brad Epperson

Vice President, Commercial Operations

NCI is a Trailblazer, helping government navigate new and advanced technologies

NCI, Inc.

Allen Badeau

Chief Technology Officer

New Mexico Department of Finance and Administration transforms its ERAP

New Mexico Department of Finance and Administration

Joseph Baros

Chief Information Officer

New Mexico Department of Workforce Solutions is a trailblazer in scaling the mission to handle the unprecedented call volume brought on by COVID-19

New Mexico Department of Workforce Solutions

Sue Anne Athens

Chief Information Officer

New Mexico Human Services Department Trailblazer In Contact Center & Covid Response Management

New Mexico Human Services Department

Sean Pearson

Chief Information Officer

A cutting-edge publication needs cutting-edge tools

New York Post

Sean Giancola

CRO

News International delivers with Salesforce

News International

Paul Cheesbrough

CIO

Salesforce Helps Next Gen Clubs Do The Heavy Lifting

Next Gen Health & Lifestyle Clubs

Andrew Savage

Director of Marketing and Products

Nielsen scores high ratings from users after deploying Google G Suite and Salesforce

Nielsen

Andrew Criezis

Vice President of Sales Operations

Making every customer experience a great one

NJ Transit

Anthony Grieco

Senior Director Customer Service & Transit Information

Modular furniture brand Nolte uses technology to predict the future of furniture and design

Nolte India

Alok Duggal

Director

Northern Trust turns to Salesforce to help create a seamless experience

Northern Trust

Marianne Doan

EVP and Head of Enterprise Partner Services

NTN Bearing aligns its global sales team with Salesforce Accelerators

NTN

Scott Eiss

Director of Industrial Aftermarket Field Services

Numotion is improving the customer experience at a time when patients need it most

Numotion

Bret Barczak

Chief Marketing Officer

NYC Department of Information Technology and Telecommunications is bringing the City back with a citywide vaccine management system

NYC Department of Information Technology and Telecommunications

Jessica Tisch

Commissioner and Citywide CIO

NYX Cosmetics stands out in a sea of sameness

NYX Cosmetics

Bernice Merlini

Ecommerce Marketing Manager

O2 - Customer Case Study

O2

Ben Dowd

Business Director

Office of Unified Communications - Customer Case Study

Office of Unified Communications

Erick Hines

311 Operations Manager

Salesforce Changes the Outlook for Parents Regarding the Early Detection of Autism in their Children

Olga Tennison Autism Research Centre (OTARC)

Cheryl Dissanayake

Director

OLX India drives India’s pre-owned car growth story with Salesforce

OLX Group

Sunny Kataria

Vice President

One Kings Lane uses Desk.com to offer luxury service

One Kings Lane

Alexis Chapman

Director, Customer Operations

OneUnited Bank gives customers a helping hand with Salesforce

OneUnited Bank

Teri Williams

President and COO

OpenTable makes a reservation for success

OpenTable

Matt Roberts

CEO

Optus Fast-Tracks SMB Sales with Salesforce

Optus

Reid Meldrum

Head of Business Channels

How Orlando City SC uses data to understand and reward its fans.

Orlando City Soccer Club

Bruno Scotton

DevOps Engineer

How Ovation Medical doubled its productivity in four weeks

Ovation Medical

Erik Rost

Vice President Sales

How OVS Delivers Innovative Omni-Channel Experiences Both in and Out of the Store

OVS

Monica Gagliardi

Ecommerce, CRM, Web and Digital Marketing Manager

Pacific Life enhances customer engagement across its U.S. retail businesses

Pacific Life

Adrian Griggs

Chief Operating Officer

Pack Health confronts health conditions one-on-one

Pack Health

David Masom

Director of Product Development and Analytics

Package Concierge - Customer Case Study

Package Concierge

Barry Hume

Co-Founder and President

PacSun connects social media with ecommerce to make shopping memorable

PacSun

Coleen McNally

Vice President of IT

Pandora - Customer Case Study

Pandora

Chris Record

VP Sales Technology Operations

Community Cloud helps Papa Murphy’s franchises perfect their recipe for success

Papa Murphy's

Jenni Doyle

Director of Information and Technical Services

How PayPal unifies teams and systems for better customer experiences

PayPal

Dan Torunian

Vice President, Employee Technology & Experiences

Peakon takes employee success global with Salesforce

Peakon

Dan Rogers

Co-Founder and CMO

Pearson Education gives learners smarter service with Success Cloud

Pearson Education

Milin Mathur

Director of Customer Support and Service Platforms

Penna Cement paves the way to sales and customer success with Salesforce

Penna Cement Industries

Vamsee Mohan Kanneganti

General Manager – IT

PensionBee takes the sting out of saving for retirement with trailblazing mobile app

PensionBee

Jasper Martens

VP of Marketing

Penske Logistics moves to Lightning rapidly with help from Success Cloud

Penske Logistics

Nicole Rothermel

Director of Sales Solutions

PepTalkHer is closing the pay gap with help from Salesforce Essentials

PepTalkHer

Meggie Palmer

Founder & CEO

Pernod Ricard boosts innovation with Salesforce

Pernod Ricard

Alexandre Ricard

Chief Executive Officer

PetSmart switches to Salesforce and sees immediate success

PetSmart

Beth McCormick

VP Commerce and Customer Engagement Technology

Salesforce helps Philips stay light years ahead of the competition

Philips

Jeroren Tas

CEO, Healthcare Informatics Solutions and Services

Pidilite forms new bonds with customers

Pidilite Industries

Ravi Kumar

Head of Digital Initiatives

How Piedmont Healthcare transformed its call center to help more patients

Piedmont Healthcare

Andrew Chang

Executive Director of Marketing and Physician Outreach

Poppin caters to both businesses and consumers with Commerce Cloud

Poppin

Jason Michael

Group Product Manager

Porter stays on the fast track in the logistics sector with Salesforce

Porter

Mahidhar Reddy

Product Manager

Praxis pioneers a seamless retail experience across channels with Salesforce

Praxis Home Retail Limited

Viraj Didwania

Chairman and Managing Director

Priority Health creates personalized experiences with Salesforce

Priority Health

Stella Michael

Director of CRM Platforms

Procter & Gamble Professional cleans up with Salesforce

Procter & Gamble Professional

Dave Ziegler

Global IT Manager

PSA Peugeot Citroën Uses Data to Customize Content Delivery and Fuel the Consumer Journey

PSA Peugeot Citroen

Samir El Hammami

Project Manager, Digital Data Marketing

PUMA leverages the power of Salesforce to relaunch its mobile sites and speed past customer expectations

Puma

Ken Kralick

Global Head of Ecommerce

PUMA.com remains ‘Forever Faster’ with Salesforce

Puma

Jackson Fernandez

Head of Ecommerce

PwC Digitally Transforms its Global Business by Putting People First

PWC

Christine Robertson

Marketing & Sales Leader

QLife - Customer Case Study

QLife

Ross Jacobs

Clinical Director

Quiksilver uses Commerce Cloud to hit double-digit growth in one year

Quiksilver

Quintessentially delivers on its promises with Salesforce

Quintessentially

Paul Drummond

Co-Founder

Ranosys Technologies has built a single source of truth with Salesforce

Ranosys

Rameshwar Vyas

Chief Executive Officer

RateGain Travel Technologies Journeys To Success With Salesforce

RateGain

Veerbhavan Hingorani

Manager of Salesforce

RBC Wealth Management wows new clients with onboarding in 24 minutes

RBC Wealth Management

Rohit Gupta

Director

RecruitMilitary boosts advertising to help more veterans find employment

RecruitMilitary

Talmadge Zipperer

Vice President, Enterprise Systems

(RED) is on the trail to help achieve an AIDS-free generation

RED

Deb Dugan

CEO

Successful bus ticketing platform redBus goes global with Salesforce

RedBus

Udit Gupta

Product Manager – Customer Experience and Payments

Reitmans provides a richer shopping experience with Commerce Cloud

Reitmans

Diane Randolph

CIO

Vancouver-based small business proves you can teach an old dog new tricks

Release the Hounds

James Woller

Operating Partner

Relevant Solutions triples earnings by innovating in a critical marketplace

Relevant Solutions

David Duren

CEO

RingDNA - Customer Case Study

Revenue.io

Jesse Davis

Senior Content Manager

Ricoh delivers world-class service across the South Pacific

Ricoh Americas Corporation

Shiv Narayan

Chief Executive Officer

RingMD turns to Salesforce to help bring healthcare to the world

RingMD

Jae Lee

Vice President and Head of Engineering

Rituals Cosmetics creates phenomenal growth across digital and physical channels

Rituals Cosmetics

Nico Wartenbergh

CTO

Room & Board makes recommendations intelligent with Marketing Cloud

Room & Board

John Schroeder

Retail Business Intelligence Manager

Rosetta Stone speaks the language of customer satisfaction with Salesforce

Rosetta Stone

Mark Moseley

IT Business Systems Manager

Rossignol makes skiing more fun online and off piste

Rossignol

Bruno Cercley

CEO

Safexpress is transforming customer experience with Salesforce

Safexpress

Kapil Mahajan

CIO

Sage reimagines its business and the customer experience

Sage

Stephen Kelly

CEO

Saint-Gobain Glass uses Salesforce to orchestrate smooth and transparent processes

Saint Gobain

Hemant Rathod

Head of Sales

Sakthi Finance invests in automation and engagement

Sakthi Finance Limited

Balasubramaniam Mahalingam

Managing Director

Salt Lake City is a Trailblazer in how it listens and responds to residents

Salt Lake City

Elizabeth Buehler

Civic Engagement Manager

Scaled Agile has discovered the path to a more nimble learning community

Scaled Agile

Carol McEwan

VP of Community

Schneider Electric uses Salesforce to power its customer experience

Schneider Electric

Jean-Pascal Tricoire

Chairman & CEO

How Schneider Electric serves customers faster

Schneider Electric

Jean-Pascal Tricoire

Chairman & CEO

Shazam turns media data into sales magic with Einstein Analytics

Shazam

Greg Glenday

Chief Revenue Officer

Valspar stirs up a 200-year-old business with Salesforce

Sherwin-Williams

Anne Quirk

Global IT Manager, Sales and Customer Experience

Simplilearn uses technology to score high in customer-centricity

Simplilearn

Anand Narayanan

Chief Product Officer

How Skis.com personalizes every shopping experience with Salesforce

Skis.com

Andy Schepper

Chief Operating Officer

Small Business British Columbia launches a platform to help businesses thrive

Small Business British Columbia

Joshua Ludgate

Chief Operating Officer

Salesforce is Giving SmarTone Real Business Intelligence

SmarTone

Daniel Leung

Head of Business Markets

SmartRent Delivers Seamless Property Management with Salesforce

SmartRent

Demetrios Barnes

Co-Founder and Chief Operating Officer

Smyle gives breakthrough customer experiences with Salesforce

Smyle

Rick Stainton

Group Executive Director

Snapdeal delivers personalised experiences to its customers and merchants with Salesforce

Snapdeal

Sodexo champions stakeholder delight with Salesforce

Sodexo

Priya Dronadula

VP IT & Operations

SOLARWATT shines a light on sustainable energy with easy online business buying

Solarwatt

Solvay is doing big things growing small-volume sales

Solvay

Georges HOUTAPPEL

Senior Vice President, Marketing and Business Development

Sonos creates connected customer experiences to amplify relationships

Sonos

Patrick Spence

Chief Executive Officer

Sony tunes in customers with Salesforce Service Cloud

Sony

Catherine Ong

Head of Customer Relations Operations

Happy employees equal happy customers for Southwest Airlines

Southwest Airlines

James Ashworth

VP, Customer Support & Services

SpiceJet keeps customer service flying high during Covid-19 times

SpiceJet

Ashish Vikram

Chief Technology and Innovation Officer

Sportradar stays at the top of its game with Salesforce

Sportradar

David Schamuhn

Director of Global Sales Operations

Spotify - Customer Case Study

Spotify

Jonathan Forster

Vice President of Sales, EMEA

Standard Life helps more people achieve their financial goals with Salesforce

Standard Life

Duncan Muir

Head of B2B CRM

Salesforce helps Stanley Black & Decker build smarter tools

Stanley Black & Decker

JoAnna Sohovich

Global President

STANLEY Healthcare empowers sales to take action on their data — all in the flow in their work

STANLEY Healthcare

Steve Mascola

Senior IT Director

StarHub Brings Customers and Channel Partners into its Universe with Salesforce

StarHub

Chong Mien Teh

Vice President

Startupwala.com seeds a nationwide start-up and SME ecosystem with Salesforce

Startupwala.com

Bala Nadar

Founder

The State of Arizona is a Trailblazer Specializing in the Business of IT

State of Arizona

Doug Lange

Chief Strategy Officer

State of Indiana Department of Child Services - Customer Case Study

State of Indiana Department of Child Services

Kevin Jones

Chief Information Officer

The State of Rhode Island is a Trailblazer in Testing and Contact Tracing Efforts

State of Rhode Island

Bijay Kumar

Chief Information Officer

Stonewall Kitchen tailors its checkout processes to meet customers’ needs

Stonewall Kitchen

Ian Marquis

eCommerce Manager

Stonewall Kitchen serves up shopper recommendations with AI

Stonewall Kitchen

Ian Marquis

eCommerce Manager

Finding the future of science and the future of marketing with Salesforce

Sturtevant

Sam Rajkovich

Director of Sales and Marketing

SureFlap opens the door to greater growth with Salesforce

SureFlap

Nick Hill

Founder & Chief Executive Officer

Surf Air disrupts the airline industry with some help from Salesforce

Surf Air

Justin Hart

Vice President of Member Acquisition

How Swissbit Upleveled Its Operational Efficiency with Salesforce

Swissbit

Ueli Stricker

Director of Supply Chain

Salesforce keeps Sysco on the road to growth

Sysco

Wayne Shurts

Chief Technology Officer

T-Mobile listens to customers and gives them exactly what they want

T-Mobile

John Legere

CEO

Why the Un-carrier has customers crazy about its service

T-Mobile

Poppy Coutinho

Senior Manager of Product & Technology

Teach For America leverages Salesforce, maximizes relationships to expand educational opportunities

Teach For America

Lauren Sanders

Senior Managing Director of Digital Engagement

Telstra counters disruption with bold transformation

Telstra

Nevash Pillay

Global Partners Sales Executive

How Telstra is using the Salesforce Customer 360 Platform

Telstra

Michael Ackland

Group Executive, Consumer and Small Business

TELUS signs up more customers in less time with Salesforce

Telus

Navin Arora

SVP of Business Customer Experience

Terminix safeguards commercial customers with bug free solutions from Salesforce

Terminix

David Katz

Director of Service, National Accounts

Texas Department of Information Resources - Customer Case Study

Texas Department of Information Resources

Todd Kimbriel

Deputy Executive Director and State CIO

Salesforce brings social, mobile, and cloud to the Lone Star State

Texas Department of Information Resources

Todd Kimbriel

Deputy Executive Director and State CIO

Empowering homeless women to work their way out of poverty with The Big Issue subscription service

The Big Issue

Emma O’Halloran

Head of Marketing

The Brain Tumour Charity saves money and time - and aims to save lives - with Salesforce

The Brain Tumour Charity

Sarah Lindsell

Chief Executive Officer

The Chapar delivers a tailor-made service with Salesforce

The Chapar

Sam Middleton

Founder and CEO

The Ellen DeGeneres Show bolsters its creative partnerships with the Salesforce Customer 360 Platform

The Ellen DeGeneres Show

Stephanie Guerrieri

Vice President of Brand Content & Partnerships

The Executive Centre uses Salesforce to sell smarter as demand for flexible workspaces rises

The Executive Centre

Jason Wong

Chief Information Officer

Nevada Department of Health and Human Services is a Trailblazer in Navigating the Opioid Crisis

The Nevada Department of Health and Human Services

Stephanie Woodard

Psy.D., Senior Advisor on Behavioral Health

Delivering real-world information in real time

Thomson Reuters

Thomas Frossell

President, Global Head of Service

Ticketmaster makes the world a stage with Salesforce

Ticketmaster

Justin Burleigh

Chief Product Officer

Going mobile opens doors for field sales

Time Warner Cable

Dave Schwehm

Vice President of Community Solutions

Salesforce helps TOMS keep its best foot forward

TOMS

Zita Cassizzi

Chief Digital Officer

Torani evolves with the times while staying true to its history

Torani

Sylvie Mwila-Jonath

Head of Information Technology

Town of Cary - Customer Case Study

Town of Cary

Nicole Raimundo

Chief Information Officer

Toyota’s vision sets the wheels of society in motion

Toyota

Akio Toyoda

President and CEO

With Financial Services Cloud, Transamerica Financial Network deepens its client relationships

Transamerica

John Joseph

Vice President, Managing Director

Tribeca Pediatrics and Salesforce make providing patient-centric care easier than ever

Tribeca Pediatrics

Steven Schwartzberg

Information Systems Director

Tuck collaborates to give students one-on-one career assistance

Tuck School of Business

Rebecca Joffrey

Career Development Director

Improving the customer experience is just another way that U.S. Bank puts people first

U.S. Bank

Bill Hoffman

Chief Analytics Officer and Head of CRM

UC Health launches the Wisdom Study with the Salesforce Platform

UC Health

Laura Esserman

Director

Ulster Bank Pioneers Artificial Intelligence to Understand its Business Customers Better

Ulster Bank

Damien Judge

Head of Business Commercial Excellence

Unilever grows sustainable brands with Salesforce

Unilever

Jane Moran

Global CIO

United Breweries puts the power to sell smarter in salespeople’s hands

United Breweries Limited

Perry Goes

SVP, Strategic Planning, Business Development, Sales Analytics & Consumer Insights

United Capital redefines financial services with Salesforce

United Capital Financial Advisers

Mike Capelle

Chief Strategy Officer

Unitedhealthcare Keeps Customers on the Road to Health with Salesforce

UnitedHealthcare

Phil McKoy

Chief Information Officer

Recruitment gets connected with Salesforce

Uniting Ambition

Adam Shaw

Founder and Managing Director

Univar creates chemistry with a self-serve, convenient buying experience

Univar Solutions

Ian Gresham

Chief Marketing Officer

Upstart uses Salesforce to more efficiently navigate the lending industry

Upstart

Dave Girouard

Founder and CEO

Creating customers for life with Salesforce

Urban Ladder

Vipin Jawaria

Director of Products

Utah Governor's Office of Economic Opportunity - Customer Case Study

Utah Governor's Office of Economic Opportunity

Ben Hart

Deputy Director

Valpak takes the lead-to-cash process paperless with Salesforce CPQ & Billing

Valpak

Chris Cate

Valpak

Vashi Electricals plugs into digital transformation with Salesforce

Vashi Electricals

Suraj Dodeja

Director and Second-Generation Owner

Victor jets ahead with sharper customer and sales insights

Victor

Clive Jackson

Cheif Executive Officer, Founder

Vijay Raja Homes targets 50,000 happy customers by 2025 with Salesforce

Vijay Raja Group

Ashwin Chendilnathan

Joint Managing Director

Virgin America keeps teammates connected with Chatter

Virgin America

David Cush

CEO

Virgin Media grows its customer base and provides the best omni-channel buying experience for its prospects

Virgin Media

Christopher Coleman

Head of Sales Capability & Enablement

Virtual Causeway builds on its success with Data.com

Virtual Causeway

Rick Endrulat

President

VMware’s new business takes off on a new marketing platform

VMware

Nick King

Vice President of Cloud Marketing

Vodafone synchronises global sales operations, aligns global customer experiences with Advisory Services

Vodafone

Christian Tchatchouang

Head of SELL Domain Delivery

Vodafone rebuilds Australian brand placing customer at the center

Vodafone

Bill Morrow

Cheif Executive Officer

Vodafone Business opens new digital opportunities for more businesses with Salesforce

Vodafone

Kerry Small

Global Commercial and Operations Director

How Vonage uses automation to respond faster

Vonage

Tara Zaleski

Senior Director of Business Services

Salesforce DMP Helps Vox Media Drive Superior Advertising Performance

Vox Media

Will Won

Revenue Intelligence

Wärtsilä’s digital transformation powers ahead with better customer intelligence, stronger growth, and greater operational efficiency

Wartsila

Sini Spets

Vice President of Business Development

WeddingWire makes a commitment to personalized, customer-focused marketing

WeddingWire

Bart Thornburg

Senior Manager of Email Marketing

Western Union moves money for better with Salesforce

Western Union

Hikmet Ersek

CEO

Westfield increases sales with a mobile app built on Salesforce Platform

Westfield

Jeri Erling

Senior Director Specialty Leasing

A growth leader discovered his full power to market with personalized emails at scale

WeWork

Sam Lee

SVP, Head of Growth

AI-powered messaging drove success for WeWork — and the Head of New Member Development

WeWork

Adam Gelman

Vice President, Global Head of New Member Development

To improve response rates, a director of product operations made sales personal

WeWork

Rachell Bordoy

Director of Product Operations

Whatfix takes on the global digital adoption platform market with Salesforce

Whatfix

Rajesh Bhattad

Manager – Global Sales Operations

WhiteHat Jr gears up to be India’s fastest unicorn with Salesforce

WhiteHat Jr

Gaurav Yadav

VP of Sales

How Wolverine Unfies Ecommerce Across Multiple Sites Brands and Regions

Wolverine

Jodi Watson

President of Direct-to-Consumer

Wolverine Revolutionizes Mobile Ecommerce with Streamlined Checkout Experiences

Wolverine

Jason Pawloski

Senior Director of Direct-to-Consumer Technology

Where customer satisfaction is never out of stock

Work Store

Vivek Viswanathan

Chief Information Officer

Wyoming Office of State Lands and Investments - Customer Case Study

Wyoming Office of State Lands and Investments

Jason Crowder

Assistant Director

Wyoming Business Council optimizes work processes with the cloud

Wyoming Office of State Lands and Investments

Josh Dorrell

Chief Executive Officer

Connecting all Canadians with the power of the Internet

Xplornet

Cathy MacDonald

Executive Vice President, IT

Xtreme Lashes - Customer Case Study

Xtreme Lashes

Jo Mousselli

Co-Founder, President, and CEO

Y-Axis helps thousands realise migration and career ambitions

Y-Axis

Xavier Augustin

Founder and Chief Executive Officer

Yamaha provides great customer service on every channel

Yamaha Corporation of America

Tom Sumner

Senior Vice President

Year Up and Salesforce help low income students succeed

YearUp

Jim Thie

Chief Information Officer

As business heats up, YETI stays cool with Salesforce

YETI

Matt Reintjes

President & CEO

YouSee connects with customers on every channel

YouSee

Anders Blauenfeldt

Senior Vice President, Innovation & IT

Zayo grows their bandwidth with Salesforce

Zayo

Sandi Mays

Senior Vice President of Tranzact, Sales Ops, and Billing

Zero Motorcycles revs up performance with Salesforce

Zero Motorcycles

Chris Heimbuck

Director of Marketing

ZeroCater serves better meals with a side of Salesforce

ZeroCater

Ali Sabeti

Chief Executive Officer

Zignal Labs expands sales and boosts renewals with Premier+ Success

Zignal Labs

Lydia Jackson

Sales Operations Manager

Zillow transforms real estate with new ways to buy and sell

Zillow

Jeremy Wacksman

President

Zimmer gets back to basics with Salesforce

Zimmer

Don Lamping

Associate Director of Surgeon Communications