Salesforce

Salesforce is powering innovation in sales, service, marketing, community, analytics, apps, and more. Salesforce also put aside 1% of their equity, 1% of their employee's time, and 1% of their product, and formed the Salesforce Foundation. These two key decisions have fueled their incredible growth, made them the global leader in CRM, defined the era of cloud computing, and inspired a new philanthropic model for all to follow. Thanks to their dedicated employees, partners, and the customers they serve, their industry-leading customer platform has become the world's leading enterprise cloud ecosystem. Industries and companies of all sizes can connect to their customers in a whole new way using the latest innovations in mobile, social, and cloud technology to connect with their customers like never before.

Case Studies

Showing 557 Salesforce Customer Success Stories

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1-800Accountant will resolve 50% of inquiries with Agentforce

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2U - Customer Case Study

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3M tackles COVID-19 fraud to help protect frontline workers

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5P Consulting helps companies disrupt industries, not families

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5P Consulting achieves work-life balance and massive success with technology

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How AAA - The Auto Club Group reduced response times by 10% with automation

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AAA Carolinas is driven to provide the best member experience with Salesforce Architects

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AAA Washington provides fast, always-on support with Agentforce

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ABB is connecting with customers better than ever before by pioneering industrial digitalization

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ABS-CBN Delivers New Business Model for Social Media with Salesforce Marketing Cloud

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Leveling up on customer service with Salesforce

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Addison Lee goes the extra mile for its customers with Salesforce

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By putting shoppers at the center of its business, adidas keeps winning

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Adobe Population Health saves nearly $800,000 annually with Agentforce

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ADP reps make every moment a selling moment with Salesforce

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ADT trusts Salesforce with its customers

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How virtual service is helping make customers’ lives easier and more efficient

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How the AFL is growing the game and fan engagement using CRM + AI + Data + Trust

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Einstein for Service helps Air France-KLM customer experience soar to new heights

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Air India delivers effortless, world-class service with Einstein

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The sky is the Limit as Airasia Overhauls Its Customer Support for a New Generation

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Retailer Aldo blazes a new path to customers with 1-to-1 communications

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Discover the telecom company’s plan for smarter customer support using AI-generated insights

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Algonquin College Transforms the Student and Employee Experience with Salesforce

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Align brings smiles to millions with Salesforce

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Alutiiq - Customer Case Study

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AWS grows from a startup to a powerhouse with millions of customers thanks to Salesforce

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American Express is redefining customer service for the 21st Century with Salesforce

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American Red Cross helps people faster with Salesforce

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Amica is raising the standard for insurance customer service with CRM

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Amtrak Is a Trailblazer, Bringing an Innovative Spirit to Classic Americana

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AnaVation demonstrates the business value that comes from running mission-critical work on a FedRAMP High cloud platform

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Salesforce rises to the top of Angie’s List

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Angie’s List - Customer Case Study

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Ankidyne Playground builds loyalty and revenue using Salesforce

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The Arizona Registrar of Contractors is a trailblazer, issuing and maintaining contractor licenses with a customer-centric approach

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ASU drives innovation across campus with Salesforce

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Customer visibility keeps everyone on the same page

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ASCAP increases revenues 40% with Salesforce

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Ashray Akruti brings hope to the hearing impaired with Salesforce

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Asirvad Microfinance builds customer trust with Salesforce

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Stronger customer connections help astara increase turnover by 300%

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Aston Martin gears up for growth with Salesforce

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How personalization helped ASU boost recruitment and strengthen student relationships

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Atlantic Diving Supply (ADS) - Customer Case Study

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Avaya embeds intelligent insights into CRM workflows using CRM Analytics Plus

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When it comes to ecommerce, label manufacturer Avery Dennison covers the globe

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Social Interactions are the Foundation of Avon’s business

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AXA knows what customers need before they need it with Salesforce

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Baby Saffron spices up its distribution network and scales for growth

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How the company powers business success using Einstein 1 Sales to boost efficiency

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BAE Systems’ Electronic Systems sector sets the example for how to solve technical debt and focus more time and energy on the customers at the heart of the mission

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Baptist Health gets proactive with care using Data Cloud

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Barclays unlocks new opportunities with greater engagement

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Bart - Customer Case Study

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Salesforce helps Bel reach its growth targets

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Belkin connects employees to customers

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Bennett, Coleman & Co Ltd serves up newsworthy customer experiences with Salesforce

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How Bentley Motors Is Reimagining Its Customer Experience for the Next 100 Years

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Bespoke Collection - Customer Case Study

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Best Buy Canada boosts customer experience ratings by building stronger relationships

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Agentforce helps Big Brothers Big Sisters of America change more lives

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How Black Diamond elevates personalized commerce experiences

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Blockchain.com streamlines one of the industry’s biggest pain points

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BMC Software - Customer Case Study

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Boggi Milano delivers on the omni-channel promise

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Bombardier boosts productivity and prioritizes leads more effectively with AI & data

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The innovative spirit of BRP reinvents the powersports experience

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Bossini uses Commerce Cloud to drive international growth

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Box streamlines territory management and keeps sales moving with Data.com

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bp agents could save nearly 4k hours with Einstein chat summaries

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Breitling puts sustainability in the spotlight with Salesforce

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Brooks builds long-running success with Commerce Cloud

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Salesforce helps Brown-Forman employees work better together and save time

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Brunello Cucinelli elevates humanity and economic dignity with fashion

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How to deliver on (and realize the benefits of!) digital transformation like Bushfire Recovery Victoria

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Upping the ante for excellent service

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The California Governor’s Office of Emergency Services is a trailblazer, getting frontline workers the PPE supplies they need to fight COVID-19

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Calamos Investments arms its financial advisors with the best information by sending personalized messages across the digital experience

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Camm & Hooper helps customers to celebrate in style with Salesforce

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Canon focuses on its customers with Salesforce

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Canva expands its footprint with the help of Salesforce

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Capita scales high-volume recruitment with Gen AI and Agentforce

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Matching companies with the right talent (with help from Salesforce)

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Cargill uses technology to grow produce, farms, and customer loyalty

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How a neighborhood bakery retains its local feel while expanding worldwide

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How CarMax Is Disrupting Automotive Retail for a Second Time

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Carnegie Learning sales teams focus more on selling with Agentforce

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Cartrawler gets into high gear with Marketing Cloud Accelerators

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Casey’s personalizes messaging 30x faster with real time data

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CBT Nuggets delivers personalized training with Premier+ Success

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CDR Maguire manages, automates, and connects mission-critical business processes on the cloud

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CEAT uses technology to help micro-retailers in rural India race ahead

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Cebu Pacific Air Takes Customer Care to New Heights

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CentralSquare will scale smarter and drive growth with Agentforce

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CenturyLink successfully pivots to the cloud with Salesforce

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CGU delivers exceptional partner and customer service with Salesforce

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Chambers Gasket builds a self-service B2B online storefront

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Change.org empowers users to make a difference with the help of Marketing Cloud

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Salesforce.com Tools Up Singapore Changi Airport for First Class Customer Experiences

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Schwab invests in new platforms to help independent advisors

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Christy Sports amps up digital customer experiences in three months

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Cisco meets demanding Service Level Agreements with the Signature Success Plan

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Citrix launches new support channel with help from Accelerator

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The city and county of Denver delivers an exceptional customer experience

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Boston helps citizens and businesses thrive with Salesforce

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The City of Chicago is a Trailblazer in Delivering Government Services with Greater Efficiency

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The City of Grande Prairie embraces digital-first customer service

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Palm Coast, Florida, is a Trailblazer, streamlining government services across the city

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How the City of Toronto reinvented its internal systems and improved how they communicate with their community

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CitySprint packages up great customer service with Salesforce

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Cleartrip uses technology to soar to new heights

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Co-op boosts customer spend and satisfaction with personalised resolutions

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Coca-Cola Enterprises - Customer Case Study

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The need for a connected journey for those with hearing loss

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Code.org builds partnerships to expand computer science education with Salesforce and Pardot

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Cohen Handler - Customer Case Study

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College for America at Southern New Hampshire University Modernizing Higher Education for Working Adults

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College Forward is driving graduation rates higher with Artificial Intelligence

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Agentforce helps College Possible serve four times more students

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Colorado Health Care Policy and Financing’s Investment in a Digital Contact Center Is an Investment in Its Mission

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Salesforce helps move Columbia Business School Executive Education from the classroom to the community

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Comcast relies on the Signature Success Plan for key sales operation systems

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Comcast supercharges field sales with an easy-to-use app built on the Salesforce Platform

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Salesforce helps Comcast-Spectacor turn customers into fans

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Common makes city living a breeze with Salesforce

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Commonwealth Bank of Australia - Customer Case Study

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ConAgra Foods Sees Dramatic Jump in Brand Lift After Using Data to Run Targeted Campaign

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Concretia lays the foundations for rapid, process-driven growth with Salesforce

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Cosmo Films Embraces its Digital Future with Salesforce

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Cpl is a Trailblazer and an innovator in the recruiting industry

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Crèdit Andorrà is a Trailblazer in personalized banking services

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How Cruise drives efficiency and boosts productivity

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How the UK’s largest tech omnichannel retailer delights customers with personalised service

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Dealstruck grows by helping small businesses find healthy financing

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Decathlon gets new products to market 50% faster with Tableau data analytics

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Salesforce Drives DCSI Service Innovation to Improve the Lives of People with Disabilities

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Washington D.C.’s Department of Health Care Finance is a trailblazer, reinventing caseworker training and support

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Salesforce helps Design Within Reach increase sales

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disguise puts customers in the spotlight with Salesforce

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DistilledSCH empowers customers with richer insights with Salesforce

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DMGT thrives with new social technologies

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DMI Finance reimagines lending in India with Salesforce

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Data.com helps to take DocuSign’s territory planning worldwide

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With Salesforce, DonorsChoose.org gives every donor a personalized philanthropic experience

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The Douglas-Omaha Technology Commission is a trailblazer, modernizing IT to provide constituents and employees alike with a better digital experience

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DPD provides a better service to millions of consumers with Salesforce

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The sky's the limit for DroneDeploy with Google and Salesforce

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DTDC innovates service as it pursues 2020 vision for growth

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Going the extra mile for customers drives a retention rate of 99%

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Duha Group innovates by inviting their customers into the manufacturing process using Salesforce

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Duluth Trading Co. creates lightning-fast digital experiences with headless commerce

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Dunkin’ Brands - Customer Case Study

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Global manufacturer Dynacast deploys Salesforce to globalize its data

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e.l.f. Cosmetics’ customer experience is a thing of beauty

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Easterseals and Salesforce take on autism and disability together

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Building a Sales Process for a New Market

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ECCO takes steps to ensure a seamless experience — from the web to the store

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Investing in Technology for Guaranteed Returns on Customer Satisfaction

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Electronic Arts goes social to take its game to the next level

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Manufacturing Conglomerate Kick-Starts Digital Transformation with Salesforce

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Elettric80 reinvents Industry 4.0 solutions with the help of Salesforce

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A trusted educational leader embraces its digital future with Salesforce

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How engelhorn Boosts Conversions and Drives Revenue with AI

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ENGIE empowers customers to transition to zero carbon

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ENGIE is creating a greener future by unifying its data

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Ennube sends 5,600% more prospect emails with Einstein 1 Sales

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Eurostar keeps the customer experience on track with online apps, social conversations, and 360-degree profiles

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Agentforce will transform ezCater’s customer experience

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Farmers Insurance® puts the latest technology into its agents’ and customers’ hands

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Federal Home Loan Bank of Atlanta is a Trailblazer, Empowering Employees to Empower Communities

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FedEx grows shipping revenue with unified B2B data in one view

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Fenwick brings its unique shopping experience to a larger audience with Salesforce

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How Fike Delivers Revolutionary Sales and Service Under Pressure

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FILA reinvents the B2B buying experience in three steps

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The Financial Times scoops the competition in the digital age

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Fireclay forges strong growth with Salesforce

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FireEye automates quoting and gains faster approval time while cutting invalid orders in half with Salesforce CPQ

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Fisdom Blends Analytics and Innovation to Take Investing Mainstream

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Fisher & Paykel reinvents its service experience for customers across the globe

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Flight Centre’s rapid journey to streamlined procurement is powered by Salesforce

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Foodstuffs supplies New Zealanders the best shopping experience possible

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Don’t wait years for results – see how Ford is reinventing itself fast

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Formula 1 boosts fan satisfaction to 88% by making every second count

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Agentforce will help Formula 1 speed up service response by 80%

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How FOX Sports transformed event production operations

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Franklin Templeton uses Salesforce to reach investors across India

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How Freshfields is delivering richer client experiences with greater digitalisation

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Fulton Hogan quickly builds iOS apps and more to provide amazing employee experiences

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G Adventures explores new customer experiences with Salesforce

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Collaboration Helps GE Aviation Bring Its Best Inventions to Life

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How GE Renewable Energy deployed a digital commerce portal in just 10 weeks

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GE Appliances closes the gap with virtual service

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An innovator in financial services transforms into a leader in software technology

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General Mills takes action on data to tailor interactions and predict consumer favorites

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Genesys maps new direction for sales

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GeniusU Builds Global Business with Salesforce Marketing Cloud

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George Mason University Boosts Student Satisfaction and Enrollment With Automation

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George Street says I do to success with Salesforce

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GEP tackles COVID-19 disruptions for customer global supply chains with Salesforce

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Godiva refreshes microsite experiences to engage corporate clients

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Godrej Group Turns Up the Volume on Customer Conversations

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Grammarly increases plan upgrades by 80% with sales and marketing AI

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How the company consolidated its tech, saved money and boosted rep productivity with Sales Cloud Unlimited Edition

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Grupo Antolin Accelerates into New Products with Salesforce

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Grupo Globo boosts sales by 209% by maximizing platform performance

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GSA and Salesforce transform the way government does business

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How Gucci makes every service experience luxurious with AI-powered replies

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How Guess has increased online sales with greater personalization and digitalization

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Peek under the hood at H.R. Owen and find out how automation put it in the fast lane to success

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Harvard Business Publishing personalizes client relationships with Salesforce

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HCL - Customer Case Study

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Headspace champions wellbeing and accelerates its growth

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Transforming Healthcare With Salesforce

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How personalization has helped boost Heathrow’s digital revenue by 30%

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Herman Miller uses Salesforce to become more solution-centric and build deeper customer relationships

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Mobile apps are a sweet addition to Hershey’s business

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Holmes Murphy saves time and millions with automation

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Home First Finance Rethinks Lending to Narrow India's Home Ownership Gap

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Hosket Ulen uses Salesforce to boost their customer experience

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Hotel Tonight - Customer Case Study

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HMH turns information into intelligence with Wave Analytics

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How Humana uses data to bring patients back to the doctor

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Humu makes the workplace a better place with Salesforce

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Huntington increases sales with Salesforce

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Community connections help veterans come home

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How IBM’s collaborative communities build a more vibrant work culture

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Icebreaker uses Commerce Cloud Einstein to Power Product Recommendations.

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How small business ICS+ experienced big wins in productivity

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IDFC Asset Management Company delivers personalised online experiences to customers with Salesforce

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Indeed will speed up hiring with Agentforce’s digital workforce

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Indian School of Business & Finance - Customer Case Study

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Indiana Bureau of Motor Vehicles develops an omnichannel customer service strategy on the cloud

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Indiattitude welcomes international visitors, and readies for global expansion

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Infer - Customer Case Study

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InMobi steps up mobile advertising using Salesforce

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Salesforce helps Inspirato make personal connections with luxury travelers

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How Brazil’s first digital bank is leading the way globally toward personalized banking

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The Inter-American Development Bank is a Trailblazer, creating a data-driven loans and grants process that transforms communities nestled into the heart of the mission

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Intuit relies on Salesforce for business continuity during peak times

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Intuitive Surgical redefines patient care with connected robots

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iolo technologies improves email marketing with Salesforce Accelerators

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iQor transforms from BPO to digital services provider with Salesforce

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Iron Mountain achieves peak productivity with Einstein AI

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iSelect transforms to become Australia’s Life Admin Store

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Janalakshmi scales with Salesforce to reach more of the urban poor

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Japan Airlines aligns employees to improve service in the skies

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John Hancock begins a new legacy with digital experiences

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How the John Lewis Partnership puts its customers first by empowering its Partners with data

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True growth takes innovation Johnny’s Selected Seeds has it in spades

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Johnson Controls Connects Asia Sales Community and Targets Strategic Growth

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Junglee Games provides a winning customer experience with Salesforce

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Kawasaki Engines substantially boosts CSAT scores with Salesforce

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Salesforce DMP Helps the Kellogg Company Reduce Wasted Spend and Drive New Value

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How Kellogg suggests products that maximize shelf revenue for its retail customers

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Kelly Services puts social tools to work

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KFC India drives personalisation as consumer tastes widen

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Kimberly-Clark depends on social technologies

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Kimpton Hotels & Restaurants gives personal service even more personality with the help of Salesforce

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Kiva brings new levels of innovation to global microfinance

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KLAY Schools looks to hit milestones early with Salesforce

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KLM Royal Dutch Airlines - Customer Case Study

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KONE keeps people on the move with Salesforce

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How working with a Technical Account Manager helped KONE deliver innovation faster and streamline its platform operations

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Robert Kraft's pro sports powerhouse notches its next big win

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Salesforce is just the ticket for Kuoni Global Travel Services

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L'Oréal creates unique beauty experiences with a data-driven approach

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L&T Realty constructs connected customer experiences with Salesforce

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L.A. Metro’s TAP Program is a Trailblazer in building the next-generation, seamless transit experience

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Labelux delivers cohesive, innovative ecommerce across the globe with Commerce Cloud

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Lake County Health Department and Community Health Center - Customer Case Study

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LanguageLine stays up and running with Salesforce Mission Critical Support

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Larimer County, CO deploys an agile, comprehensive, COVID-19 emergency response management system on the cloud

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LaRosa’s Family Pizzeria finds its secret sauce with Marketing Cloud

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No customers are left behind as LendingTree scales skyward

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Les Mills is building business muscle with Salesforce

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LEVIEV Extraordinary Diamonds’ business sparkles with Salesforce

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Liberty Asia Uses Cutting-Edge Tech to Fight Modern-Day Slavery

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Lilly is personalizing the patient experience with Salesforce

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LivingSocial shows customers they’re the real deal

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The Louisville Metro Department of Public Health and Wellness distributes vaccines fast and efficiently with the cloud

Luxury Escapes takes sophisticated travel mainstream

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M1 reinvents itself to become a digital-first telco

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Macy’s delivers centralized HR tool with support from Cloud Services

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Maersk Line makes waves with greater digitalization and personalization

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Mahou Moves Beer Lovers to the Bars Through Multichannel Marketing

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One platform, more wishes: Make-A-Wish harnesses data to change lives

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Manheim boosts Salesforce adoption and productivity with Accelerators

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Marian University creates efficiency across campus with Salesforce

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Marriott takes care of customers with innovation in the hands of every agent

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How unified data helps this mutual bank solve its customers’ toughest financial challenge

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Mashgin enhances customer satisfaction and team unity with Salesforce

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McKinley Equipment is built on trust and powered by Salesforce

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McLaren Racing uses data and AI to drive up fan engagement

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MedLogiq is leveraging Salesforce Starter to achieve long-term growth

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How Mercedes-Benz is partnering with Salesforce to become an even more customer-centric company

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Mercer channels Salesforce super powers for era of engagement

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The Metropolitan Washington Airports Authority is a Trailblazer in delivering a responsive, data-driven travel experience

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Michelin is collaborating with customers to drive superior service now and down the road

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Michigan Health Information Network puts the care back into healthcare with Salesforce

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Mike Morse Law boosts productivity 35% with Salesforce AI insights

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How MillerKnoll uses sustainability data to impact everything from products to the planet

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How MIMIT Personalized Healthcare During COVID-19

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How Mindbody leverages the Premier Success Plan to enable a single source of truth for all customer activities

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You’re hired Salesforce helps recruiting firm employ thousands of Canadians each year

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Mindtree increases sales velocity to surpass $1bn in revenue

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Minnesota Housing is a Trailblazer, unlocking detailed visibility across the organization

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Media company Mission improves lives through the power of storytelling

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Salesforce is behind the rapid growth of a leading affordable-care organization

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Mitel makes better business decisions with Salesforce

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MobilityWorks improves more lives with the help of Salesforce

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myEDmatch - Customer Case Study

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NMIMS Global Access School for Continuing Education transforms into a digital-first university with Salesforce

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NASA’s digital strategy serves as an example of how agencies can keep the mission engaging and relevant

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National Cancer Institute - Customer Case Study

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NBCUniversal puts the spotlight on social collaboration

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NCI is a Trailblazer, helping government navigate new and advanced technologies

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Neolait creates product descriptions in minutes with AI

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New Mexico Department of Finance and Administration transforms its ERAP

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New Mexico Department of Workforce Solutions is a trailblazer in scaling the mission to handle the unprecedented call volume brought on by COVID-19

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New Mexico Human Services Department Trailblazer In Contact Center & Covid Response Management

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A cutting-edge publication needs cutting-edge tools

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NewDay hits the right note with customers with 244 automations and 150 personalised journeys

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News International delivers with Salesforce

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Salesforce Helps Next Gen Clubs Do The Heavy Lifting

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Nielsen scores high ratings from users after deploying Google G Suite and Salesforce

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Making every customer experience a great one

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Modular furniture brand Nolte uses technology to predict the future of furniture and design

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Northern Trains builds stronger relationships with 1M+ passengers

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Northern Trust turns to Salesforce to help create a seamless experience

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NTN Bearing aligns its global sales team with Salesforce Accelerators

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Numotion is improving the customer experience at a time when patients need it most

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NYC Department of Information Technology and Telecommunications is bringing the City back with a citywide vaccine management system

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NYX Cosmetics stands out in a sea of sameness

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O2 - Customer Case Study

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Office of Unified Communications - Customer Case Study

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Salesforce Changes the Outlook for Parents Regarding the Early Detection of Autism in their Children

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OLX India drives India’s pre-owned car growth story with Salesforce

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One Kings Lane uses Desk.com to offer luxury service

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OneUnited Bank gives customers a helping hand with Salesforce

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OpenTable makes a reservation for success

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OpenTable boosts customer service with Agentforce

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Optus Fast-Tracks SMB Sales with Salesforce

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How Orlando City SC uses data to understand and reward its fans.

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How Ovation Medical doubled its productivity in four weeks

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How OVS Delivers Innovative Omni-Channel Experiences Both in and Out of the Store

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Pacific Clinics increases client referrals by 300% with automation

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Pacific Life enhances customer engagement across its U.S. retail businesses

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Pack Health confronts health conditions one-on-one

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Package Concierge - Customer Case Study

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PacSun connects social media with ecommerce to make shopping memorable

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Pandora - Customer Case Study

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Community Cloud helps Papa Murphy’s franchises perfect their recipe for success

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Paris 2024 goes for gold with personalized emails for 8M fans

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How PayPal unifies teams and systems for better customer experiences

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Peakon takes employee success global with Salesforce

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Pearson Education gives learners smarter service with Success Cloud

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PenFed helps members achieve dreams with AI and omni-channel support

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Penna Cement paves the way to sales and customer success with Salesforce

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PensionBee takes the sting out of saving for retirement with trailblazing mobile app

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Penske Logistics moves to Lightning rapidly with help from Success Cloud

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PepTalkHer is closing the pay gap with help from Salesforce Essentials

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Pernod Ricard boosts innovation with Salesforce

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PetSmart switches to Salesforce and sees immediate success

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Salesforce helps Philips stay light years ahead of the competition

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Pidilite forms new bonds with customers

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How Piedmont Healthcare transformed its call center to help more patients

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How a premium tire manufacturer uses data to make life easier for dealers and customers

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How unifying data from 54+ systems into one builds smarter, deeper, trusted relationships

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Poppin caters to both businesses and consumers with Commerce Cloud

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Porter stays on the fast track in the logistics sector with Salesforce

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Praxis pioneers a seamless retail experience across channels with Salesforce

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Precina revolutionizes diabetes care with Agentforce

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Priority Health creates personalized experiences with Salesforce

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Procter & Gamble Professional cleans up with Salesforce

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PSA Peugeot Citroën Uses Data to Customize Content Delivery and Fuel the Consumer Journey

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PUMA leverages the power of Salesforce to relaunch its mobile sites and speed past customer expectations

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PUMA.com remains ‘Forever Faster’ with Salesforce

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PwC Digitally Transforms its Global Business by Putting People First

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QLife - Customer Case Study

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Quiksilver uses Commerce Cloud to hit double-digit growth in one year

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Quintessentially delivers on its promises with Salesforce

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Ranosys Technologies has built a single source of truth with Salesforce

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RateGain Travel Technologies Journeys To Success With Salesforce

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RBC Wealth Management wows new clients with onboarding in 24 minutes

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RealZips delivers personalized outreach 10x faster with AI

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RecruitMilitary boosts advertising to help more veterans find employment

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(RED) is on the trail to help achieve an AIDS-free generation

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Successful bus ticketing platform redBus goes global with Salesforce

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Reitmans provides a richer shopping experience with Commerce Cloud

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Vancouver-based small business proves you can teach an old dog new tricks

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Relevant Solutions triples earnings by innovating in a critical marketplace

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ReserveBar uncorks ecommerce scalability to sell 150K products

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RingDNA - Customer Case Study

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Ricoh delivers world-class service across the South Pacific

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How nonprofits can boost efficiency with AI-driven insights

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RingMD turns to Salesforce to help bring healthcare to the world

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Rituals Cosmetics creates phenomenal growth across digital and physical channels

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Room & Board makes recommendations intelligent with Marketing Cloud

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Rosetta Stone speaks the language of customer satisfaction with Salesforce

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Rossignol makes skiing more fun online and off piste

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Rossignol brings the magic of the mountains to more people with AI

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Safexpress is transforming customer experience with Salesforce

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Sage reimagines its business and the customer experience

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Saint-Gobain Glass uses Salesforce to orchestrate smooth and transparent processes

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Saks elevates luxury shopping with unified data and AI Service Agents

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Sakthi Finance invests in automation and engagement

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Salt Lake City is a Trailblazer in how it listens and responds to residents

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Sandy Alexander drives faster CRM adoption with Salesforce Starter

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Santander UK sets up businesses for global success with Salesforce

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Scaled Agile has discovered the path to a more nimble learning community

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Schneider Electric uses Salesforce to power its customer experience

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How Schneider Electric serves customers faster

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Schneider Electric unlocks sales opportunities with Salesforce

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Secret Escapes will deliver fast, 24/7 support with Agentforce

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SharkNinja speeds up service with Agentforce’s instant answers

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Shazam turns media data into sales magic with Einstein Analytics

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Valspar stirs up a 200-year-old business with Salesforce

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Siemens makes buying easier with ecommerce and AI

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Simplilearn uses technology to score high in customer-centricity

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Simplyhealth cuts email response times by up to 90% to transform customer support

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SiriusXM builds personalized listening experiences with Data Cloud

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How Skis.com personalizes every shopping experience with Salesforce

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Small Business British Columbia launches a platform to help businesses thrive

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Salesforce is Giving SmarTone Real Business Intelligence

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SmartRent Delivers Seamless Property Management with Salesforce

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Smyle gives breakthrough customer experiences with Salesforce

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Snapdeal delivers personalised experiences to its customers and merchants with Salesforce

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How Starter gives this small business everything it needs to grow and keep costs low

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Sodexo champions stakeholder delight with Salesforce

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SOLARWATT shines a light on sustainable energy with easy online business buying

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Solvay is doing big things growing small-volume sales

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Sonos creates connected customer experiences to amplify relationships

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Sony tunes in customers with Salesforce Service Cloud

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Happy employees equal happy customers for Southwest Airlines

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SpiceJet keeps customer service flying high during Covid-19 times

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Sportradar stays at the top of its game with Salesforce

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Spotify - Customer Case Study

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How the streaming giant boosted advertising sales and improved productivity

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Standard Bank transforms to a customer-centric approach with Einstein 1

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Standard Life helps more people achieve their financial goals with Salesforce

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Salesforce helps Stanley Black & Decker build smarter tools

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STANLEY Healthcare empowers sales to take action on their data — all in the flow in their work

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StarHub Brings Customers and Channel Partners into its Universe with Salesforce

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Startupwala.com seeds a nationwide start-up and SME ecosystem with Salesforce

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The State of Arizona is a Trailblazer Specializing in the Business of IT

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State of Indiana Department of Child Services - Customer Case Study

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The State of Rhode Island is a Trailblazer in Testing and Contact Tracing Efforts

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Stonewall Kitchen tailors its checkout processes to meet customers’ needs

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Stonewall Kitchen serves up shopper recommendations with AI

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Finding the future of science and the future of marketing with Salesforce

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Sunnova generates quotes faster to bring solar power to more homes

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SureFlap opens the door to greater growth with Salesforce

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Surf Air disrupts the airline industry with some help from Salesforce

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Susan G. Komen® helps 600% more patients with Health Cloud

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How Swissbit Upleveled Its Operational Efficiency with Salesforce

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Salesforce keeps Sysco on the road to growth

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T-Mobile listens to customers and gives them exactly what they want

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Why the Un-carrier has customers crazy about its service

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Teach For America leverages Salesforce, maximizes relationships to expand educational opportunities

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Telstra counters disruption with bold transformation

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How Telstra is using the Salesforce Customer 360 Platform

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TELUS signs up more customers in less time with Salesforce

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How Digital Technology Can Make Manufacturers More Agile To Pivot in a Crisis

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Terminix safeguards commercial customers with bug free solutions from Salesforce

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Texas Department of Information Resources - Customer Case Study

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Salesforce brings social, mobile, and cloud to the Lone Star State

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How the MLB club uses data to increase operational efficiency, revenue, and fan loyalty

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Texas Tech maximizes retention and graduation rates with Salesforce

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The Adecco Group connects 1:1 with each job seeker with Agentforce

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Empowering homeless women to work their way out of poverty with The Big Issue subscription service

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The Brain Tumour Charity saves money and time - and aims to save lives - with Salesforce

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The Chapar delivers a tailor-made service with Salesforce

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The Ellen DeGeneres Show bolsters its creative partnerships with the Salesforce Customer 360 Platform

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The Executive Centre uses Salesforce to sell smarter as demand for flexible workspaces rises

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Nevada Department of Health and Human Services is a Trailblazer in Navigating the Opioid Crisis

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AAUM breaks silos and drops membership acquisition costs by 50%

The University of Michigan Band Alumni Association logo

Thnks unifies data for 4x productivity boost with Salesforce

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Delivering real-world information in real time

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Ticketmaster makes the world a stage with Salesforce

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Going mobile opens doors for field sales

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Salesforce helps TOMS keep its best foot forward

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Torani evolves with the times while staying true to its history

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Town of Cary - Customer Case Study

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Toyota’s vision sets the wheels of society in motion

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With Financial Services Cloud, Transamerica Financial Network deepens its client relationships

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Transcend offers always-on personalized telehealth with Agentforce

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Tribeca Pediatrics and Salesforce make providing patient-centric care easier than ever

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Tuck collaborates to give students one-on-one career assistance

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How AI-generated service replies and recommendations increase repeat bookings by 20%

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Improving the customer experience is just another way that U.S. Bank puts people first

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How Uber Eats resolves merchant disputes faster by increasing agent efficiency with task automation

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UC Health launches the Wisdom Study with the Salesforce Platform

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Ulster Bank Pioneers Artificial Intelligence to Understand its Business Customers Better

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Unilever grows sustainable brands with Salesforce

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United Breweries puts the power to sell smarter in salespeople’s hands

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United Capital redefines financial services with Salesforce

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Unitedhealthcare Keeps Customers on the Road to Health with Salesforce

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Recruitment gets connected with Salesforce

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Agentforce to help Unity Environmental University grow 4x its enrollment

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Univar creates chemistry with a self-serve, convenient buying experience

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UNLV reduces support wait times 80% and raises enrollment 10.6%

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Upstart uses Salesforce to more efficiently navigate the lending industry

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Creating customers for life with Salesforce

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Utah Governor's Office of Economic Opportunity - Customer Case Study

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Valpak takes the lead-to-cash process paperless with Salesforce CPQ & Billing

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Vashi Electricals plugs into digital transformation with Salesforce

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Veolia U.K. helps more organizations combat climate change with Salesforce

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Victor jets ahead with sharper customer and sales insights

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Vijay Raja Homes targets 50,000 happy customers by 2025 with Salesforce

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Vindis Group is miles ahead of the competition with Automotive Cloud

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Virgin America keeps teammates connected with Chatter

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Virgin Media grows its customer base and provides the best omni-channel buying experience for its prospects

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Virtual Causeway builds on its success with Data.com

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How expert support helped Vitality streamline sales and renewals

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Agentforce helps Vivint deliver seamless customer service day and night

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VMware’s new business takes off on a new marketing platform

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Vodafone synchronises global sales operations, aligns global customer experiences with Advisory Services

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Vodafone rebuilds Australian brand placing customer at the center

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Vodafone Business opens new digital opportunities for more businesses with Salesforce

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How Vonage uses automation to respond faster

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Salesforce DMP Helps Vox Media Drive Superior Advertising Performance

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Wärtsilä’s digital transformation powers ahead with better customer intelligence, stronger growth, and greater operational efficiency

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WeddingWire makes a commitment to personalized, customer-focused marketing

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Wellness Extract to double sales and speed up service with Agentforce

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Western Union moves money for better with Salesforce

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Westfield increases sales with a mobile app built on Salesforce Platform

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A growth leader discovered his full power to market with personalized emails at scale

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AI-powered messaging drove success for WeWork — and the Head of New Member Development

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To improve response rates, a director of product operations made sales personal

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Whatfix takes on the global digital adoption platform market with Salesforce

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WhiteHat Jr gears up to be India’s fastest unicorn with Salesforce

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Wiley sees 213% return on investment with Salesforce

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How the retailer uses Data + AI + CRM + Trust to engage consumers at every stage of life

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How Wolverine Unfies Ecommerce Across Multiple Sites Brands and Regions

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Wolverine Revolutionizes Mobile Ecommerce with Streamlined Checkout Experiences

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How AI instills confidence in employees to provide the best answers for customers

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Where customer satisfaction is never out of stock

Work Store logo

Connected data enables leaders and programs at World Economic Forum

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Wyndham books faster with Data Cloud, increasing revenue per agent

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Wyoming Office of State Lands and Investments - Customer Case Study

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Wyoming Business Council optimizes work processes with the cloud

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Connecting all Canadians with the power of the Internet

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Xtreme Lashes - Customer Case Study

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Y-Axis helps thousands realise migration and career ambitions

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Yamaha provides great customer service on every channel

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How Year Up raised staff efficiency 45% and saved 4,500 hours annually

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Year Up and Salesforce help low income students succeed

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As business heats up, YETI stays cool with Salesforce

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Young Drivers gears up to expand globally with Agentforce

Young Drivers of Canada logo

YouSee connects with customers on every channel

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Zayo grows their bandwidth with Salesforce

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Zero Motorcycles revs up performance with Salesforce

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ZeroCater serves better meals with a side of Salesforce

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Zignal Labs expands sales and boosts renewals with Premier+ Success

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Zillow transforms real estate with new ways to buy and sell

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Zimmer gets back to basics with Salesforce

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