Salesforce
557 Case Studies
A Salesforce Case Study
Y‑Axis, a Hyderabad‑based global immigration advisory firm, helps thousands pursue migration, education and career opportunities. As it expanded into new cities and broadened services beyond visas, the company needed a secure, scalable way to manage sales, contacts and workflows and to gain better insight across a growing set of apps and services.
Using the Salesforce Customer Success Platform with Heroku workflows and AppExchange tools like SMS Magic, Y‑Axis built a connected customer view and automated end‑to‑end processes from application screening to post‑visa education and recruitment. The platform enabled personalized, verified services for universities and employers, automated resumes and targeted courses, and helped drive nearly 10x sales growth over eight years; next steps include call‑centre integration and mobile access via Salesforce Connect.
Xavier Augustin
Founder and Chief Executive Officer