Case Study: MobilityWorks achieves faster sales and scalable growth with Salesforce

MobilityWorks improves more lives with the help of Salesforce

MobilityWorks is the largest U.S. dealer of wheelchair-accessible vans, having doubled in size to 57 locations across 20 states as demand for mobility solutions grows. The company faced a niche-market challenge—less than 0.5% of Americans need accessible vehicles—plus long, education-heavy sales cycles and highly customized vehicle requirements that traditional dealer management systems couldn’t handle while it scaled.

MobilityWorks chose DealerTeam on the Salesforce platform, deploying Sales Cloud and Pardot at about one‑tenth the first‑year cost of leading DMS quotes. Sales Cloud centralized commercial sales and shortened deal times from days to minutes; Pardot automated lead handling, cut spam and increased qualified leads; and real-time dashboards and integrations saved tens of thousands of dollars while giving MobilityWorks a scalable system to onboard new locations quickly.

MobilityWorks

Jeff Smith

Director of information technology