Case Study: Easterseals scales care and improves outcomes with Salesforce Health Cloud

Easterseals and Salesforce take on autism and disability together

Easterseals Bay Area provides autism and disability services to families who often struggle to find affordable, coordinated care. With rising diagnoses and growing demand, the organization faced slow, manual processes across referrals, scheduling and billing that limited clinicians’ time with patients and its ability to scale.

By implementing Salesforce Health Cloud, Easterseals centralized patient records and unified a network of 3,600 practitioners, 600 employees and 3,500 clients to support more than 80,000 visits per month. The solution sped up escalations and provider collaboration, helped the agency quadruple the number of clients served, improved care outcomes for children like Johnny, and is now being prepared for broader rollout across Easterseals affiliates.

Easterseals

Robert Van Tuyl

Chief Innovation Officer