The City of Chicago is a Trailblazer in Delivering Government Services with Greater Efficiency

A Salesforce Case Study

Preview of the City of Chicago’s 311 City Services Call Center Case Study

Case study about City of Chicago’s 311 City Services Call Center working with Salesforce.

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City of Chicago’s 311 City Services Call Center

Derrick Brownlee

Managing Deputy CIO

Salesforce

557 Case Studies