Salesforce
557 Case Studies
A Salesforce Case Study
RingDNA, a sales-acceleration company that helps reps connect with more customers and gives managers real-time activity data in Salesforce, was losing productivity to manual email work. High-volume inboxing made it hard to know who was engaging and when to follow up, so the team needed a way to increase email efficiency and improve prospect relationships.
Implementing Salesforce Inbox — with Read Receipts, Shortcuts, and scheduled emails — gave RingDNA visibility into engagement and made following up at the right moment much easier. The result: email productivity at least doubled, reps can better plan their day and have more meaningful conversations with prospects, and content teams now spend less time on manual tasks and more time moving deals forward.
Jesse Davis
Senior Content Manager