Salesforce
557 Case Studies
A Salesforce Case Study
Quiksilver, a global action-sports brand, faced fragmented channels and a marketing model focused mainly on athlete and event promotions rather than the shopper. The company needed to break down silos, refocus resources, and make the customer experience—especially in stores—a top priority.
By adopting Commerce Cloud’s unified commerce approach, Quiksilver consolidated channels, introduced mobile POS and in-store digital innovations, and relaunched across 14 countries in under six months. The changes delivered immediate impact: double-digit growth in year one, with two brands achieving triple-digit growth.