UiPath B2B Case Studies & Customer Successes

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UiPath (NYSE: PATH) is on a mission to uplevel knowledge work so more people can work more creatively, collaboratively, and strategically. The AI-powered UiPath Business Automation Platform combines the leading robotic process automation (RPA) solution with a full suite of capabilities to understand, automate, and operate end-to-end processes, offering unprecedented time-to-value. For organizations that need to evolve to survive and thrive through increasingly changing times, UiPath is The Foundation of Innovation™. For more information, visit www.uipath.com.

Case Studies

Showing 295 UiPath Customer Success Stories

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AA-Rated Trade Credit Insurance Company achieves 50% reduction in credit limit request time and frees 2,440 hours/month with UiPath

Accelirate achieves 93% automated invoice processing and 160+ hours/month savings with UiPath Document Understanding

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Acciona achieves significant time and cost savings in HR and back-office operations with UiPath

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Improving the contact center experience for agents and customers

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Air France-KLM frees highly skilled staff to achieve more

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Improving customer service through RPA

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Whetting the Appetite for Automation with Pilot Trials

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Alpitour's Journey to Robotic Process Automation Success

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Alter Domus achieves new levels of capacity, quality and innovation with UiPath Intelligent Automation

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AM/NS India Cuts Vendor Invoice Processing Time to One Sixth

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American Fidelity achieves higher productivity and better customer service with UiPath

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Amitech achieves minutes‑fast high‑risk pregnancy identification and $11M annual savings with UiPath AI Center and Document Understanding

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ApprioHealth shortens time-to-payment and boosts RPA efficiency 7x with UiPath AI Computer Vision

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Apprio uses UiPath to reduce average daily claim backlog by 96% for large, non-profit healthcare system

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Accelerating end-to-end global process digitalization with RPA

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Arena Holdings achieves speed, efficiency and control in media circulation with UiPath

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Speed and flexibility drives RPA adoption at Atea

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ATN International achieves 1-day new customer order processing (down from 30 days) with UiPath

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Australian Unity achieves 22,493 hours reclaimed and 94% transaction success with UiPath

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Reaping rewards with Intelligent Automation

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Automobile Association of South Africa achieves 50% faster emergency dispatch with UiPath

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Why switching to ‘autopilot’ has been such a success for Avinor

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How Avison Young Uses Robots to Predict the Future

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Bajaj Allianz General Insurance Improves Efficiency and Accuracy with UiPath Enterprise RPA Platform Deployment

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Italy’s pioneering digital bank accelerates with RPA

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Bank Mega achieves faster, more reliable customer service with UiPath

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A strategic approach to automation sets a high bar for BankDhofar

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Berry Appleman & Leiden saves 10,000 staff hours automating H-1B document generation with UiPath

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Bilfinger Industrial Services employs software robots to drive efficiencies across Order to Cash processes and increase service quality

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Brent Council achieves rapid automation, cost savings and improved data quality with UiPath

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Transforming efficiency experiments into enterprise fit automation at Bristol Water

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How BAT Uses UiPath’s Software Robots to Produce Quickly and With Quality

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Caixa Geral de Depósitos achieves 370,000 hours saved and enterprise-wide automation with UiPath

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Canon leverages AI for document processing to save 6,000 hours

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Capgemini achieves scalable Intelligent Automation and up to $250K annual savings with UiPath

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With UiPath Apps, Carglass Grows Sales and Employee Satisfaction

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Caricese Implements RPA to Boost Efficiency, Cut Costs, and Enhance Customer Service

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Is This the Best Federated Model for Automation Probably!

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Automating processes and winning hearts and minds

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Automation saves time for clinicians in North West London

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RPA Helps Little Things Make a Huge Difference for CDR

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ČEZ Prodej keeps Czech energy flowing with automation

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City National Bank achieves 10x faster client onboarding with UiPath

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Clariant automates 50% of one region’s invoices and eliminates 40,000 printouts per quarter with UiPath

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Cleveland Clinic achieves faster, scalable, error-free drive-through COVID-19 testing with UiPath

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Cognizant achieves faster, more accurate purchase order processing and secure PII/PHI redaction with UiPath Document Understanding and AI Center

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Cognizant Creates Automation-Driven Culture with UiPath RPA

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Coke Canada Bottling achieves 7,500 hours saved and rapid in‑house RPA adoption with UiPath

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Covestro Leverages AI & RPA to Streamline Repetitive HR Processes

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Credit Reporting Firm achieves 90% manual effort savings and 6-month ROI with UiPath

Cutters achieves rapid expansion and staffing accuracy with UiPath RPA

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Revolutionizing customer experience with software robots

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Danske Bank expands citizen developer program and intelligent automation

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Dart Container's journey to test automation excellence

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Robots creating happy faces at Defra

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Deloitte achieves faster billing and streamlined onboarding with UiPath RPA

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Deloitte Uses UiPath and ServiceNow to Support Government Agencies with Digital Labor PMO Tools

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Deloitte drives internal efficiencies using the UiPath Business Automation Platform

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GenAI takes the pain out of pricing for Deluxe

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Dentsu achieves massive time savings and employee upskilling with UiPath

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Dentsu achieves 125,500 hours saved and rapid migration of 2.8M records with UiPath

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Dentsu builds on massive success to take automation to the next level

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Employees leading the robot revolution at the Department for Education

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Department for Work and Pensions clears 30,000-claim backlog in two weeks and achieves 15:1 ROI with UiPath

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Dexcom's journey to efficiency with AI-powered automation, unlocking 200,000 hours

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DHL Global Forwarding, Freight achieves global process automation and rapid ROI with UiPath

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DNA achieves tenfold B2B performance and reclaims 25 FTEs/month to boost customer support with UiPath

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China’s Dongfeng Nissan Turns to UiPath for Ambitious Digital Transformation Program

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How DEW21 has extensively automated and optimized its processes

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DSB on Track to RPA Success with UiPath Center

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E. & J. Gallo Uncorks RPA’s Potential

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EDF Energy achieves £50,000 annual savings and doubles finance throughput with UiPath

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EDP Valor achieves 220,000 hours saved and 450+ automations with UiPath

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Document understanding revolutionizes processes for E/D/E

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Electrocomponents plc achieves 50% faster inventory lead-times and improved customer experience with UiPath

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Elisa achieves faster, error-free customer service and €2M annual savings with UiPath

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Elisa scales automation value and streamlines process discovery with UiPath Automation Hub and Task Capture

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Encova Insurance achieves 25+ hours/week time savings and improved customer experience with UiPath

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Encova Insurance Customer-Focused Innovation at its Best

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Enerjisa’s journey to digital excellence

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EUROBANK S.A. achieves 20+ FTE monthly savings and near‑100% backlog clearance with UiPath

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Europe's General Care Hospital achieves streamlined operations, digitized patient services, and 75% lower claims processing costs with UiPath

Evros Technology Group achieves up to 80% time savings on purchase invoice processing with UiPath

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AI for Claims Reconciliation: 600% Increase in the Volume of Claims Expion Health Handles Daily

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Expo Group achieves 87% man-hours savings and boosts productivity with UiPath

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EY achieves up to 30% faster processing and 50% fewer training hours with UiPath attended automation

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Federal Bank meets urgent compliance deadline in half the time with UiPath

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Felleskjøpet Agri achieves major efficiency gains and empowers employees with UiPath

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Empowering the Digital Tester with UiPath Test Suite at Finance of America Companies

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“Agents love it” – the inside story of an automation-powered contact center

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Robots provide fantastic value for First Abu Dhabi Bank

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How UiPath Helped Democratise Automation at Firstsource

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How Fiserv’s contact center halved average handle time with UiPath Apps

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Fitch Ratings achieves faster, more accurate data entry and improved employee satisfaction with UiPath

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Fleet Innovation achieves 45% invoice automation and scalable growth with UiPath

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Flight Centre adapts with automation to deliver amazing customer experiences

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Flutter bets on AI and automation to boost satisfaction and save millions a year

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FlySafair - Customer Case Study

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Foodstuffs RPA Gave Employees Their Lives Back – No Working Weekends Or Unreasonable Hours

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Future Generali India Life Insurance Company achieves automation of 33 manual processes and cuts cycle time from 1 day to 15 minutes with UiPath

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Building a smart automation ecosystem

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Germany's HR service provider achieves 90% process automation and 80% faster sick-leave processing with UiPath

Global Audit, Tax, and Advisory Consultancy Firm achieves 45% automation, saves 54,000 hours, and 85% accuracy improvement with UiPath

Global Consumer Goods Company achieves 60% cycle time reduction and productivity gains equivalent to 85 FTEs with UiPath

Global Finance Audit Delivery Company achieves 45% audit automation and 54,000 hours saved with UiPath

Global Financial Services and Insurance Providing Company achieves £140,000 cost savings and 18,000 man-hours reclaimed in six months with UiPath

Global Financial Services Company achieves 100% accuracy and 70% reduction in P&L processing time with UiPath

Global FMCG Company achieves 85 FTE capacity creation, 60% reduced cycle time and 100% accuracy with UiPath

Global IT Company achieves 10x faster, 100% automated and 100% accurate employee onboarding with UiPath

Global Manufacturing Company achieves 100% reduction in manual errors and rework with UiPath

Global Professional Service And Audit Company achieves 85% accuracy improvement, 45% process automation and 54,000 hours saved annually with UiPath

Grupo ASSA achieves rapid, measurable digital transformation and cost savings with UiPath

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HBL’s digital journey fueled by automation

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HDI - Customer Case Study

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Health Fidelity achieves HIPAA-compliant extraction of 1.2 million clinical records and scalable customer growth with UiPath

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The robots helping Ireland’s health system deal with the pandemic

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Healthcare Insurer Company achieves faster claims resolution and significant FTE reductions with UiPath

Hyperautomation fuels growth for Heineken

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Helse Vest achieves 14,000+ clinician hours back and improved patient data with UiPath

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Robots help central Norway’s hospitals put patients first

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Heritage Bank achieves large-scale automation and 90% AI-driven transaction classification with UiPath

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Hexaware achieves 100% same-day contract closures and 71% effort reduction with UiPath

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Global insurance leader Hiscox achieves sustainable growth with communications automation

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HM Land Registry saves nearly 290 work hours and improves service levels with UiPath

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Hollard achieves 600% faster processing and 91% lower cost per transaction with UiPath

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AI supports ‘extreme growth’ at HUB International

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Hudson's Bay Company (HBC) Embraces UiPath to Uplevel Retail Operations

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Ignitis Group Reduces Opex and Improves Customer Service with RPA

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Removing Pain Points with Automation

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Putting people at the center of Ikano Bank with automation

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RPA streamlines and improves software testing for IMDI

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Making work better for healthcare practitioners with RPA

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İşbank - Customer Case Study

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From Data to Action İşbank's Journey of Operational Excellence with UiPath Process Mining

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Jana Small Finance Bank achieves 65–70% reduction in turnaround time with UiPath Enterprise RPA Platform

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How JLL Made Light Work of Data Entry Bottleneck with UiPath RPA Technology

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JLT India reduces costs and achieves 350% productivity gains with UiPath

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KAEFER Energy makes RPA a key part of its digitalization strategy

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KB Kookmin Bank achieves automation of 183 services and saves 1.25M working hours with UiPath

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Kepak successfully welcomes robots to the family

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Physical robots meet software robots KUKA AG optimizes more than 50 internal processes by using RPA.

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Ladbrokes Coral achieves 88% faster, 100% accurate customer compliance with UiPath

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Automation ‘alleviates pain’ for Swedish Medical Products Agency employees

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Länsförsäkringar Stockholm achieves faster, more accurate claims processing and improved customer experience with UiPath

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Shared Services arm of a Large European Insurance Group achieves 80% reduction in processing time with UiPath

Large Property/Casualty Company achieves 30% higher agent productivity and faster call resolution with UiPath

Large Telecommunications & Media Company achieves 90% order automation and saves 10 FTEs with UiPath

Leading Global BPO Provider achieves automation of 150 processes and significant time savings with UiPath

A Leading Global Investment Bank achieves zero-error trade settlement and reduces handling time from 40 to 3 minutes with UiPath

Leading Manufacturing Company achieves faster cash collections and hundreds of thousands in annual savings with UiPath

Leading Reinsurance Company achieves 100% processing accuracy and 80% TAT reduction with UiPath

A Leading US Healthcare Service Provider achieves 100% processing accuracy and 100% FTE savings with UiPath

Task Mining and AI-powered automation drive growth at Leaf Home

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Lenovo Group Integrates Intelligent Technologies with RPA Software to Improve the Efficiency of Internal Audit Process

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Lenovo Global IT Ramps up Its HR Digital Transformation with UiPath Automation Technologies

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LexisNexis scales RPA and clears 31,000 records in a day with UiPath Automation Hub and Task Capture

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AI Cases Applied to LG Chem’s OCR

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LG Uplus saves 70,000 hours and empowers citizen developers with UiPath

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Automating fines process from traffic cameras increases efficiency

Lombard International Assurance achieves 8,000 hours saved per year and boosts productivity with UiPath

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Lotte Corporation increases monthly product inspections from 4,400 to 10,000 with UiPath

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Lotte e-commerce increases monthly product inspections from 4,000 to 10,000 per month with RPA

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Maitland Group achieves 100% NAV accuracy and automates preliminary processing for 500 funds with UiPath

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Major Car Manufacturing Company cuts accounts payable manual work by 65–75% with UiPath

ManpowerGroup A dramatic leap in candidate validation capacity​

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MAS Holdings achieves 14,000 man-days saved annually with UiPath

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Max Healthcare achieves 50% reduction in turnaround time and Rs 1 crore savings with UiPath

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mediba Uses UiPath AI Center to Manage Keywords on Popular Japanese Web Portal

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Reordering Produce with RPA Frees Mercadinhos São Luiz Employees to Focus on Store Customers

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How MHA boosts tax returns, performance, savings, and experiences with intelligent automation

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MongoDB’s future with automation and AI

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Morrison Utility Services achieves 60% safety pack automation and significant time and cost savings with UiPath

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Municipality of Copenhagen achieves faster citizen service and improved employee productivity with UiPath

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Driving RPA adoption through teamwork

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AI-powered automation speeds up NDIS claims process

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MyEyeDr - Customer Case Study

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MyState Bank super charges automation journey with RPA

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National Agricultural Cooperative Federation achieves nationwide RPA adoption and digital transformation with UiPath

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Nest Bank creates a home for automation in the cloud

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NHS Shared Business Services (NHS) achieves large-scale efficiencies and delivers higher-value services with UiPath

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Nielsen achieves 347,997 hours saved and scales digital transformation with UiPath

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NOS (Portugal’s telecom & entertainment leader) reclaims 75,000 hours/year and boosts customer service with UiPath

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How UiPath helped NRGi turn billing into a competitive differentiator

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NTT Communications achieves 60,000+ man-hours saved and 100% procurement accuracy with UiPath RPA

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Modernizing the app delivery foundation at NTT Docomo with UiPath Test Suite

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A Healthy Dose of Automation Omega Healthcare Enhances Business Operations

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OMERS works smarter, accomplishes more, and builds capacity for strategic initiative

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Orange Robot Factory achieves millions of euros in savings and enterprise-wide automation with UiPath

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Orange France transforms nationwide broadband delivery with UiPath Process Mining

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Organización Nacional de Ciegos Españoles (ONCE) streamlines operations and saves 46,000+ hours with UiPath

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Scaling automation to drive innovation at OutSystems

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How freedom to innovate solved a seemingly intractable problem at Paddy Power Betfair

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Palkeet - Customer Case Study

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Papaya Global accelerates profitable growth with automation

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Paradise achieves revenue reconciliation in 4 hours (down from 5 days) with UiPath

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Patelco Credit Union Automates Home Loan Tasks so Humans Can Care for Members

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People's United Bank achieves massive time savings and streamlined M&A and PPP loan processing with UiPath

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Piramal Enterprises achieves 36 FTE savings and automates 60 processes with UiPath

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Postbank achieves faster, error-free loan administration and 10 FTE savings with UiPath RPA

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Posti Group triples RPA targets and accelerates digital transformation with UiPath

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Orchestrating automated testing at a 400-year-old company

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Using UiPath, Flobotics Shows PRMG How to Save on Loan Processing with RPA

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How automation sped up billing and enabled a seamless SAP migration at Protelindo

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Provident Romania deploys UiPath software robots saving up to 10,000 hours every year

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PwC achieves large-scale digital transformation — automating 5M+ hours and upskilling 50K+ employees — with UiPath

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PZU Insurance Group achieves enhanced customer experience and faster claims processing with UiPath

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Quess Corp achieves scalable payroll, invoicing & compliance automation to support hyperscale staffing with UiPath

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Automation saves Raben Group €6 million a year, boosting sustainability and performance

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Pursuing the Digital Transformation of Reckitt’s IT Operations

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Regional Auto Insurance Agency achieves valuation compliance and six-figure profit increase with UiPath

Riyad Capital uses RPA to achieve impressive time savings on two business-critical processes

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Royal Mail achieves £4.5M+ in value and scales automation with UiPath

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Royal Mail - Customer Case Study

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RPA Improves Productivity and Customer Experience at Santam

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Test Automation at SBB for Data Management in SAP® Master Data Governance

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Start small, grow fast A winning RPA strategy at Scania

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Schneider Electric achieves a faster, leaner global supply chain—cutting order processing from 4 hours to 2 minutes with UiPath

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Schnellecke Logistics Accelerates Processes and Reduces Costs with UiPath

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SCM Insurance Services tames manual data entry with AI based Document Understanding and RPA

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SDI Trains UiPath RPA Citizen Developers to Power Digital Transformation

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Security Benefit Turns Legacy Processes Into New Opportunities with UiPath RPA

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Senate Properties achieves improved quality and new ways of working with UiPath

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Robotic Process Automation (RPA) Greatly Improves Warehouse Efficiency at SF Supply Chain

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Custodial Agency at the Dutch Ministry of Justice uses automation to improve services for residents of the Netherlands

Shared Services Connected Ltd achieves rapid, scalable automation of recruiting, finance and HR with UiPath

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Sharper Reflexes Thanks to Automation

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Shinshu University Hospital Standardized Accounting Decisions with UiPath AI Center

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Siemens GBS China Boosts Operational Efficiency by Deploying RPA

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Siemens GBS Optimizes China Business Operations with Robotic Process Automation System

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Robotic Process Automation at Siemens Mobility

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Siram Veolia automates to boost efficiency, cut waste, and optimize resources

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Skanska achieves significant efficiency gains and reduced business risk with UiPath

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Automation fuels ambition for SOCAR Turkey

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Södra uses Robotic Process Automation to let employees see the wood from the trees

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Sogeti achieves rapid, cost-efficient automation and maximized business value with UiPath

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More than 250,000 individual transactions automated and the journey of automation continues

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Somany Impresa Group Lays the Groundwork for Sustained Growth With AI-Powered Automation

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Sonae Arauco - Customer Case Study

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Sopra Steria achieves accelerated intelligent automation and scalable RPA delivery with UiPath

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Renegade RPA supports the banking industry in northern Norway

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Spotify Expands Commitment to Innovation and Automation Using UiPath

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STL achieves 24/7 invoice processing and accuracy at scale with UiPath

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Stoneridge Slashes their Automation Implementation Timeline in Half with UiPath Task Mining

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Strängnäs Municipality achieves SEK 4M annual savings and two‑thirds faster financial assistance processing with UiPath

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Sumitomo Mitsui Financial Group achieves massive productivity gains and projected $450M cost savings with UiPath

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How Sumitomo Mitsui Trust Bank uses automation for a new approach to transformation

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Securing member trust with AI-powered fraud prevention at Suncoast Credit Union

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Sunway Group achieves 30% faster processing and frees up 25 FTE with UiPath

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Improving citizen and employee experience with automation

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Sweco goes from finance automation to robo-botanists in just two years

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Swedish Public Employment Service delivers process efficiency by combining UiPath Process Mining and automation

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Swiss Re achieves 100 automated processes and 80% faster bank reconciliations with UiPath

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Switzerland's HR service provider achieves 85% faster payroll processing and 0% errors with UiPath

Sydbank opens the door to digital transformation

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Tarsus Distribution achieves automated invoice processing and improved compliance with UiPath

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Tech Mahindra achieves end-to-end intelligent automation, cutting costs and boosting service-desk efficiency by up to 80% with UiPath

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Telkomsel achieves faster, more accurate invoicing and happier employees with UiPath

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Thanachart Securities Public Company Limited achieves 60% cost savings, zero errors and sub‑15‑minute deposit processing with UiPath RPA

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The Bank of East Asia saves countless hours by adopting UiPath automations

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The New York Foundling achieves 100,000 hours of manual work saved annually with UiPath

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The Regional Authority of the Moravian-Silesian Region achieves 8,000+ hours saved annually with UiPath

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Working smarter and harder, thanks to robots

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RACQ Gains Valuable 50K Hours of Added Capacity Through RPA

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Thermo Fisher Scientific cuts invoice processing time by 70% for 824,000 documents processed annually

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From Zero to RPA Heroes in Just a Year

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How Transcom uses automation for an effortless agent experience

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Travelport maximizes compliance and employee engagement with automation

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Trelleborg Municipality achieves major administrative time and cost savings and better citizen services with UiPath

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Trelleborg Municipality achieves 24-hour welfare decisions and faster citizen support with UiPath

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TRYG deploys automation to speed processing and enhance customer experience

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Streamlining unstructured money transfer requests with AI

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Uber Coordinates Global Operations with Help from UiPath RPA

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University Hospitals Plymouth NHS Trust automates for excellent care

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University of Auckland achieves streamlined operations and launches RPA education with UiPath

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Vaibhav Jewellers achieves dramatic efficiency, accuracy and man‑day cost savings with UiPath RPA

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Vakıf Katılım achieves 600+ hours/month time savings, faster processing and reduced errors with UiPath

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Valenta Combines AI-powered Automation With Managed Services to Solve Complex Business Challenges

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Valmet achieves rapid enterprise RPA scale and major time savings with UiPath

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Transforming Healthcare Operations with Automation

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Vertiv improves efficiency and accuracy with UiPath automation platform

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VCU Lays the Groundwork for End-to-End Automation

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Vodafone Turkey inspires a new perspective on work

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Wärtsilä achieves 400 automated processes and 180k hours saved with UiPath

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Getting the RPA foundations right leads to quick results—and customer benefits

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How citizen developers power up Wesco's automation program

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How automation improves policing operations to better serve the community

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UiPath RPA Automates Cerner Administration for West Tennessee Health

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The voyage to intelligent automation excellence

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WNS achieves rapid, scalable domain-led automation and significant cost savings with UiPath

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World-Leading Advertising Agency Network achieves 2,500 automated processes and 10,000 hours saved monthly with UiPath

World Leading Advertising Agency achieves 2,500 automated processes and 10,000 hours saved monthly with UiPath

World-Leading Retailing Company achieves 100% processing accuracy and workforce empowerment with UiPath

Wunderman Thompson MSC Improves Efficiency by 30% with UiPath Enterprise RPA Platform Deployment

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How Xerox Created a New Business Model with UiPath Automation

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Yapı Kredi Bank - Customer Case Study

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