Case Study: Germany's HR service provider achieves 90% process automation and 80% faster sick-leave processing with UiPath

Germany's HR Service Providing Company - Customer Case Study

Germany's HR Service Providing Company faced a heavy administrative burden handling 2,500 sick leave certificates per month with an average handling time of four minutes each, compounded by dispersed employee data across locations. They engaged UiPath to automate the repetitive SAP-based processing tasks and reduce manual workload.

UiPath implemented an RPA solution (UiPath Robot) that, within three weeks, extracted data from SAP transactions, populated the company's systems and printed certificates—achieving 90% process automation. With UiPath, the provider realized a return on investment in six months, error rates fell to 0%, manual effort dropped to 5%, and processing time was reduced by 80%.