Case Study: Lombard International Assurance achieves 8,000 hours saved per year and boosts productivity with UiPath

Lombard International Assurance went to great lengths to determine specific business processes that could benefit from RPA

Lombard International Assurance, a global specialist serving high-net-worth clients, needed to modernize operations to improve client service, compliance and risk management while reducing manual workloads and errors. The company formed a Performance Acceleration Team to evaluate processes and selected the UiPath RPA Enterprise Platform as its automation partner to standardize and digitize repeatable tasks.

UiPath implemented a rapid rollout—creating an internal Center of Excellence and automating key processes in partner‑client, investment administration and monitoring—with an average 3–4 week build time per process. The UiPath deployment cut workloads by 20–50% across automated processes, delivered more than 8,000 labor hours saved per year, reduced errors, improved compliance and freed employees to focus on higher‑value work, with plans to expand UiPath Robots across the business.

Lombard International Assurance

Cristian Paun

Head of Business Transformation and Procurement