Case Study: Carglass achieves faster sales and happier employees with UiPath Apps

With UiPath Apps, Carglass Grows Sales and Employee Satisfaction

Carglass, part of Belron Group and a leading vehicle glass repair and replacement company, needed to reduce manual work in insurance claims, technician support, and field operations. With growing service demands across Denmark and beyond, the team was looking for a way to streamline repetitive processes and improve employee and customer experiences using UiPath and UiPath Apps.

UiPath implemented automation and low-code apps to digitize invoicing, data entry, windshield verification, and technician workflows. The results included 2 hours saved per day through accurate data import, 99% of technicians reporting positive experiences with UiPath Apps, and 200+ automated processes that freed employees to focus on higher-value work. Carglass also reported faster claims processing, less manual correction, and increased on-site sales thanks to easier technician interfaces.

Carglass

Michael Jeppesen

RPA Developer