Case Study: Bridgestone achieves faster, more efficient operations with UiPath RPA

Bridgestone - Customer Case Study

Bridgestone Sales (Thailand), a subsidiary of Bridgestone Corporation, needed to improve how it processed accounting documents for customers such as tire resellers. The company faced repetitive manual work extracting data, filling forms, and preparing reports, which consumed staff time and increased the risk of errors.

To address this, Bridgestone implemented UiPath robotic process automation with support from Fujitsu, automating data verification, sales data extraction, and document preparation for customer emails. The UiPath solution cut operation time by 90% from 4 hours to 2 minutes, reduced paper usage by 85% from 700 pages to 100, and reduced manual processing and related errors by 50%.

Bridgestone