Case Study: Regional Auto Insurance Agency achieves valuation compliance and six-figure profit increase with UiPath

Regional Auto Insurance Agency - Customer Case Study

Regional Auto Insurance Agency, a regional auto insurer with over 30 offices and about 500 employees, faced declining renewal profitability as growth and acquisitions created inconsistent processes. An operations audit found poor controls in the renewal workflow and widespread non‑compliant underwriting—agents ignored required Kelly Blue Book valuations or applied arbitrary discounts—so the agency turned to UiPath RPA to address the most urgent underwriting weaknesses while broader reengineering proceeded.

UiPath deployed robots in an RPA underwriting work queue that pull valuations from Nada, KBB, and Edmunds, apply business rules to compute an average valuation, and feed that value to the rating engine for quoted premiums. The UiPath solution restored valuation compliance, increased precision and reliability of valuation data, scaled the workflow, and added six figures to profitability by producing accurate, competitive renewal premiums.