Case Study: Strängnäs Municipality achieves SEK 4M annual savings and two‑thirds faster financial assistance processing with UiPath

The Municipality of Strängnäs saves SEK 4 million a year via automation

Strängnäs Municipality faced rising social exclusion and high costs from financial assistance, but lacked enough social workers to actively help unemployed residents into permanent work. To solve this, the municipality partnered with UiPath (with implementation partner Bitoreq) to apply robotic process automation to its financial assistance workflow.

Using UiPath to digitalize and automate the application-handling process—while leaving legally required final decisions to staff—Strängnäs cut processing time by about two‑thirds and freed social workers to meet citizens and support job placement. The automation helped the municipality save an estimated SEK 4 million a year, enabled role restructuring (nine out of ten employees obtained desired new positions), and created capacity to scale further automation efforts.

Strängnäs Municipality

Fredrik Andréasson

Head of Pre-School Kitchens