Case Study: Apprio achieves faster healthcare claims processing with UiPath AI Computer Vision

Apprio boosts claims processing 7X and cuts backlog 96% with UiPath

Apprio, a provider of smart automation solutions for the healthcare industry, faced a challenge with processing a high volume of medical insurance claims from diverse and ever-changing digital interfaces. Their existing automated processes became impossible to maintain, hindering their ability to scale. They turned to vendor UiPath and its AI Computer Vision product to upgrade their automation capabilities.

By implementing UiPath's AI Computer Vision, Apprio gained a scalable solution that uses optical character recognition to read and ingest data from any screen or virtual desktop. This allowed them to automate data entry and claims status tracking efficiently. The results included a 7x increase in the volume of claims managed, a 20x increase in claims touched, and a 96% reduction in their claims backlog, significantly speeding up time-to-collection for their healthcare clients.

Apprio