Case Study: Siam Food Services achieves faster, more efficient operations with UiPath automation

Siam Food Services Future-proofing operations with AI-powered automation

Siam Food Services, a leading premium food solutions provider across Asia Pacific and the Middle East, was struggling with high-volume manual processes in order management, pricing, and finance as the business scaled. Working with UiPath, the company set out to modernize operations and reduce bottlenecks with AI-powered automation, including UiPath Document Understanding and UiPath Robots.

UiPath implemented automated workflows that cut order processing steps by 90%, reduced special price approvals from 19 steps to 4, and streamlined finance tasks such as bank statement uploads and AR settlement. The results included 15,000 hours eliminated in yearly manual work, more than $60K saved annually, faster processing times, improved accuracy, and a more scalable automation culture for future growth.

Siam Food Services

Natthee Siripitaya

Head of Business Information Technology and Regional IT Group Manager