Case Study: Global Financial Services and Insurance Providing Company achieves £140,000 cost savings and 18,000 man-hours reclaimed in six months with UiPath

UiPath Helps a Global Insurance Provider Save￡140,000 in Six Short Months

Global Financial Services and Insurance Providing Company faced persistent bottlenecks from repetitive, rules‑based tasks across claims, sales, and service that limited capacity and employee productivity. The company partnered with UiPath to evaluate and deploy the UiPath Enterprise RPA Platform (including UiPath Orchestrator) hosted in Microsoft Azure to automate legacy, transactional workflows.

UiPath implemented a proof‑of‑concept and then rolled out UiPath Robots to automate tasks like extracting customer data and matching correspondence to claims, achieving 5x time savings (from ~4 minutes to under 42 seconds), deploying 13 UiPath Robots to date and saving 18,000 man‑hours and £140,000 in six months. UiPath’s automation also improved employee satisfaction and scalability, with the company targeting 50–100 additional robots within the next 12 months.